Cosy and comfortable. All necessities were catered for. Lovely touch having the fire ready to light on arrival when it was so cold!!

The floor in the kitchen needed a sweep, and one of the dining chairs was broken so my mother got her fingers jammed in it.

Friendliness, cleanliness

Nothing

We wanted to bring our dogs on the trip. This place was perfect. A lot of space for them to run around and explore - nice and close to town with a farm feel. Full kitchen facilities were excellent. Very clean and tidy. Loved staying there and will be back.

The Chalet was large with great views. All bedrooms had very comfortable & heated beds to keep warm. Additional panel heaters in all bedroom and passage also provided. Bathrooms had all essentials - toiletries as well as bath linen. The living area was large with a cozy fireplace & stocked with firewood as well as a heat pump to keep warm until the fireplace is fired up. Onsite barbeque was available to use. A well stocked kitchen to cook your own meals. Also available microwave, hob & chimney, oven & dishwasher. Tea kettle, a great coffee machine, french press & stocked with all essentials - coffee pods, instant coffee, ground coffee, tea bags the works. Plenty of onsite parking for cars. A lot of board games to keep the family busy, also a lot of sporting gear was available - rugby ball & football cricket gear & tennis rackets. Our host Toni was extremely friendly & kind and we were accommodated an early check - in request. Beautiful views from all around & on a clear day Mt Ruapehu's snow capped peaks are clearly visible. All in all a fully functional home away from home & highly recommended for a comfortable family stay.

Since we travelled during school holiday's, the price we felt was a bit high. The location is about 5 kms drive from all the cafes, restaurants & shops. The kitchen sink & 2nd bathroom basin could do with an upgrade to a water mixer instead of separate taps for hot & cold water but not a deal breaker just a suggestion.