Lokalizacja świetna, wszędzie blisko

Byliśmy z synem na wózku inwalidzkim, jedynie umywalka za wysoko umieszczona , ale poradziliśmy, najważniejsze że można było podjechać pod umywalkę , bo niestety teraz moda na zabudowane umywalki , a to utrudnia korzystanie osobie na wózku

Modern and clean. Very comfy and great location

Lokalizacja, czystość, kontakt z gospodarzem.

Drobne braki w wyposażeniu łazienki.

To be fair, the apartment itself was clean and spacious, which was a positive aspect of our stay. However, the complete lack of responsiveness from the staff and the difficulties with check-in made the overall experience very disappointing. Good accommodation is important, but having someone reachable when guests encounter problems is equally essential.

Unfortunately, our experience was quite stressful, mainly because the staff was completely unreachable when we encountered problems during check-in. We called more than six times, contacted them through Booking.com, and also sent messages via WhatsApp, but received no response at all. It seemed that they considered their responsibility finished after sending us the check-in instructions. When we had trouble following the instructions, there was simply no assistance or follow-up. At one point, we genuinely thought we might not even have a place to sleep that night, which was extremely stressful after travelling. The location was also quite difficult to find. Our Uber driver had trouble locating the property, and there was no convenient drop-off directly in front of the apartment. On top of that, the lift was broken on the day we arrived, which made getting our luggage upstairs even more difficult.