Mangalore Keys By Bestinn Leisure

All was good

Nothing

Nice cozy place, with clean rooms. Close proximity to places that tourists usually visit.

No restaurant service. Parking in 200 meters away from the stay.

Location , price and staff

Size of the Washroom

The hotel is a renovated building and has a restaurant in the building that helps to plan for meals. Things look new including rooms, stairs and lift area. Location is close to railway station and not far from the tourists attractions although cabs charge exorbitant (atleast double the government prescribed rate) prices and Uber/ola is used just for the leads.

Hotel asked for 50% payment in advance and doesn't follow booking.com confirmation and cancellation policies. It is on booking.com just to get leads. Rooms are small. No wifi is provided. I couldn't get early checkin and the keys for the second room were provided way beyond checkin time. They have very less staff to manage cleaning and room service requests and it could be an issue when hotel is running full during peaks. The bathrooms although clean are left incomplete after renovation. One room had exhaust and one didn't. One room had fan one didn't. No fridge, dryer in room when they are mentioned in facilities.