love sendai. great place to stay for a shopping trip.

the furniture and equipment is a bit dated but everything is very clean. the location across the station is also very good.

accessible to Station

the room given was smoking :( and room smells :(

Staff were very friendly and helpful. Rooms were nice and location was amazing.

large room

there are 3 hotels in the same name. please make sure you go to the correct one. breakfast could be better.

Location

There is no interesting shop around the hotel. I recommend west side of the station. We travel with our high school daughter and requested for the room "close to each other" since 2 mths before travel. Finally, we were sent in 7th and 11th floor. The staff told us they are different type of the room but actually they are the same type! We have to re-arrange our luggage. That's not the professional management! ☹️

Near at station

The door card

The location is great. The room is slightly bigger than usual in business hotels. There's a second pillow in the room, so it saved me the trouble to get one at the front.

The breakfast was a bit disappointing. It was standard fare, but what I tried was not really tasty, the potato salad was outright horrible. Also, less options for vegetarians than usual. The staff was also clueless about the food: I asked if the corn soup had any animal extract of broth in it and I got a no, but it definitely had some kind of broth in it... If I happen to stay here again I will go without breakfast. Also the hotel needs a more diverse system regarding cleaning. Now it's cleaning or no cleaning. I don't need daily cleaning, but I need the trash can emptied, so I opted for cleaning. There should be an option for partial cleaning.

Room was much bigger than expected and had lots of free of charge amenities. The buffet breakfast had a really big selection of western and Japanese food too.

We had an issue with the AC in the room where the on/off light would flash and sometimes the screen would blink on and off. Wallpaper in our room was a bit dirty.

Very convenient location. Reasonable price. The room size is also decent.

The wifi connection is pretty weak. I can barely watch a youtube video. Not a good choice for a zoom meeting.

Very helpful staff.