All the amenities listed worked well. The views of Haleakala in Maui, Moana Los and Mauna Kea were outstanding.There was a problem with a water leak with the refrigerator near the end of our which Vacasa responded immediately and will address.One suggestion is to add more pillows especially if you have the max of 6 people.

Overall it was a great stay. The house is as pictured with everything you need for a vacation with a small family. The kitchen was very well stocked and also had some leftover pantry staples from past guests. There were lots of leftover beach supplies — chairs, boogie boards, kid snorkels, beach toys — some in better shape than others. The bbq on the lanai was a nice bonus for dinners. The drawbacks, for us:The king bed in the master bedroom was VERY firm. At one point we tried adding the “extra mattress” from the closet, which was really just a flimsy foam pad, but it didn’t even help. The twin beds in the kids room were super creaky and my kid doesn’t even weigh that much.While the AC was wonderful and worked great, the filters were absolutely filthy. We were there during some major volcanic activity so that could be forgiven but it was quite the build up on all four units. The ice maker leaked while we were there and I got zero response from my message letting them know that was happening. The lack of response was more of an issue than the ice maker leaking. The long term tenant downstairs was lovely but as others have mentioned he is a smoker and it meant we couldn’t use our lanai or have our windows open sometimes. We could also hear his tv quite clearly even with windows closed and could distinctly hear when he sneezed, which seems absurd since I can’t hear someone sneeze downstairs in my own house. So just be aware that the floor/walls are quite thin.

The property is very clean and comfortable. We really enjoyed our brief but happy stay.

Although the property had everything we needed, we encountered unexpected functional items. The ice maker did not work. We called the 800 number for assistance, and they seemed to want us to troubleshoot it by taking it apart. We had to leave for a tour, so they sent maintenance. Maintenance told us it dispensed ice when they were there, but it never dispensed ice the 5 days following the maintenance call, so we bought ice. The hot water heater was on an undisclosed timer. We learned of it after running out of hot water about 8 am. We then called the 800 number and they had us check the hot water heater for electricity. There was none as the timer was in the off position. The unit was no smoking as desired, but the downstairs tenant smoked outside regularly and we could smell it. The quiet hours also seemed a bit restrictive as all laundry needed to be done between 8 am - 9 pm. As all tastes are different, this comment is for informational purposes only, the master bed is extremely firm.