Hot tub, room, balcony, view from room, location, staff and breakfast. Everything was awesome!

No microwave in the room but they do have a community microwave for anyone to use. However, for the price, it was amazing value for money because hot tub, sauna, room, breakfast and staff were very nice.

The rooms are bright! Love the split rooms The open foyer and cafe inside the hotel is very convenient!! Great hot tubs!

Mattress. Sorry

La habitación muy espaciosa y muy bonita El restaurante está bonito, la estancia muy linda y tiene buen café

No hay espacio suficiente para estacionar, tuvimos que dejar el auto en la calle y pagar un pase de CAD 21 que pide el estado

Great room with good view. Good breakfast and cafe facilities. Pleasant outdoor seating. Great pool and hot tub.

No bar facility in evening.

Good location near the town centre but far enough away to be quieter

Lacking in facilities. No bar or restaurant only a breakfast room and a daytime coffee bar. Also no ironing facilities in the room.

In the shower, Water flows very light.

The front desk receptionist Joel was very helpful and accomodating. The rooms are clean and beds are comfortable. We had an excellent stay at the hotel.

I really enjoyed the walkability to restaurants, transit and the grocery store. Our room had 180 mountain views looking over Banff Ave and the staff were excellent. At all service points, the staff were knowledgeable, professional, helpful and kind in their greetings.

Not much to say here, everything was great. Two points for improvement: Two bottles of water in the fridge would have been a nice touch. The days reached 28-30C while we were there. The beds were clean and comfortable however the pillows were a bit fluffy for my liking so to have a set of flat and a set of fluffy pillows (rather than all 4 fluffy pillows) would have been ideal but overall as mentioned above, the staff were great, rooms clean and spacious and the views and walkability were perfect.