Breakfast was very good! And the server was amazing!

Nothing…all good!

clean, bright, and Airy, it’s modern decor, combined with their friendly, helpful staff made our visit a pleasure!

nothing

Couldnt get a table. They had reservations which i didnt think was fair

The dark shades on window didn't keep the street lights out at night. They need ful lpull around curtians

Very comfortable bed and an excellent location for our getaway.

Fridge

That there was hair in the bath tub prior to me using it

Didn't like that the rate changed from what was advertised. Will not use Booking.com again

The room itself was large and very nice.

This chain is charging unbelievably high pet fees but refusing to answer inquiries about the amount in advance. They’ve done it another time after this visit. $75 for one night! And when I showed them my inquiry and their response, which specifically confirmed a total payable with no extra fees for the let, they took it off my Visa with me telling them verbally and in writing that I did not agree to it. Staff treated the matter in a completely unprofessional way, both agreeing that I was correct, but saying they had “no authority. Even the manager. And now I can see them trying to do the same thing on a subsequent booking. I’ve never had a worse experience at s hotel and we’ve been travelling across Canada 🇨🇦 and back for 7 weeks!

clean friendly staff

pool closed

cleanliness and professionalism of staff

location. I had to take Uber to get around

convention centre car charger

no safe in room

Cleanliness

Uncomfortable chairs in room. Empty shampoo dispenser. Optional room service