Chambre propre et confortable / navette à l'heure et efficace

accès par la route pas évident

Lorsqu'on a peu de temps entre deux vols, c'était parfait! Service rapide de la navette, accueil courtois et rapide. Chambre très propre. Petit dépanneur au RC qui a tout pour nos besoins de dernières minutes

Our stay was excellent. We could rest well after a long travel by plane.

Everything was good and I have no complaints. Just the tap water in the washroom doesn't have hot water.

I was told my Booking.com payment wasn’t accepted and they too charged my account. So I ended up paying twice!

L'endroit est parfait pour un arrêt avant notre retour vers Ottawa. Le lit est très confortable. De plus le restaurant est très bien avec un personnel exceptionnel.

Partis trop tôt pour le petit déjeuner

Shuttle driver had trouble fitting all the luggage. It was heavy work for his age. Overall it was good

Very convenient for the airport on a one night layover

Nothing

Tout…et la location

Rien

Best bedding and mattress. Clean room and facilities. Friendly staff.

The shuttle stops was right under our room. Although we were on the 5 th floor it sounded like it was parked next to the window. As it runs 24 hours a day it was a little noisy

Close to airport

Nothing

Près de l’aéroport

The location is perfect. The shuttle works round the clock every 30 minutes. The luggage help was great.

To get hot water you need to run the shower for 5 minutes. And keep it running!

Mattress comfort

Bathroom and the room had a feel of old house

Dinner

Would have preferred location to be attached to Airport

Chambre tres bien, service de bagage trés sympa...

le petit déjeuner vraiment cher pour un petit déjeuner continental avec seulement un mini mais mini croissant, a la place d un toast, des fruits et un yaourt ...tout ca pour un montant de 19$ sans taxes ..un peu abusé!!!!!

Localisation, propreté, gentillesse du personnel

Rien

Loved the comfy beds. We really appreciated the restaurant being open until 11 pm. Free airport shuttle every half hour.

Restaurant and room were pricey for what we got.

Clean rooms and polite staff.

The shuttle service is too laid back, considering that it's an airport hotel, and people generally stay there for travel purposes. The shuttle service is not functioning on time and is inconsiderate of customers' time and travel needs, especially for catching flights. I had to wait for the shuttle for an hour because the driver didn't stop at door 8, simply because he was not patient enough to find parking and went past the gate, right in front of me, because other cars and shuttles were parked at the door 8. I had to catch the same shuttle after another half an hour of wait. All this after 30 hours of traveling, when you just want to reach your hotel and rest. The same thing happened in the morning when I had to catch my flight at 6. 30 am. The shuttle was delayed and there was no space for everyone's luggage in the shuttle.

Location

Being out in a room half way to Montreal - such a king walk. Phone in room didn’t work. People in room next door partying and playing TV on max volume all through the night. Did not sleep at all!

L’emplacement vraiment parfait pour des voyageurs.

Je n’en suis pas revenue de devoir payer 23$ de stationnement pour ma voiture. Quand je dors une nuit à l’hôtel, je m’attends à ce que mon stationnement soit inclus, du moins quand l’hôtel est à l’extérieur du centre-ville.

Navette et proximité de l'aéroportet chambre spacieuse

Mauvaise odeur de tabac a cigarette dans la salle de bain et prix exagéré pour un animal de compagnie.

N'avons pas déjeunet

Piscine ou spas intérieute

Proximité avec l'aéroport par la navette Sheraton, chambre confortable, bon service de restauration

Environnement extrêmement bruyant par manque d'insonorisation, tant sur le carrefour extérieur que sur le couloir, j'y ai passé une très mauvaise nuit.

The room

Too much time for solving

Accueil Qualité de la chambre Bon petit-déjeuner

room

Shuttle very crowded at 6am. Delayed a little

La situation géographique près de l'aéroport.

La chambre était située face à la piste d'atterrissage de l'avion.

Shuttle bus is promt and driver is very friendly and helpful. Hotel located close to airport. Rooms were spacious, clean with very comfortable beds. Staff were professional and polite.

Restricted menu in the restaurant. Little more choice would be wonderful.

the room both times were great. The proximity to the airport is the main advantage. The restaurant has. great variety of food and the food is amazing. The staff is very welcoming.

The cleaners of the room the second time was not it. We found some hair in our sheets. The fact that in the morning nobody is here to help get our bags down to our room was the only big red flag for me . Other than that everything was fine.

Well received at reception Maitre D super Shuttle service and driver excellent

Actually all went well

Angenehmes Flughafenhotel. Ist etwas in die Jahre gekommen aber alles war sehr sauber, das Personal sehr nett und zuvorkommend. Sehr gute Küche.