the hotel is wonderful! the pools are great! excellent location!

the first day breakfast was buffet and it was excellent. the second we could choose what we wanted to eat but in the third we couldn't even repeat the cup of coffee! anyway, in my opinion, it is not worth buying breakfast in advance as we did.

Hot tubs were great!

Lack of supplies. I wasn't expecting much since it is a hotel room, but a kettle, teaspoons and washable mugs would have been nice. There were paper cups in the room, which went pretty fast. There were tea bags, but we had to make tea using the coffee maker. The staff, however, were accommodating and brought more paper cups and a cork screw when asked. They missed cleaning the room one day, however.

convenient location walking distance to the ski lifts. the outdoor hut tub/pools were big with jets and views of the mountain

Needed to leave early due to Covid and get a partial refund and was totally unable to deal with booking.com because of no working relevant website access and no phone number! Fortunately individuals at the property were very helpful. I will never use booking.com again

Nice hotel. Good location. Ok restaurant.

The rates for the room when we booked were not the actual rate we paid. When we booked online the room rates were $250/night. On the final bill we were charged $500/night. Some staff at the restaurant were rude. The food was overpriced.

Best hotel I've been to. Ever.

Very clean. Great swimming pool. Delicious breakfast.

The booking.com reservation did not state that we would only receive 2 breakfast coupons.

The view was amazing.

The phone didn't work. The washer and dryer were both broken. The dishwasher didn't work properly. They charged more from what was supposed we had to pay.

convenient for my schedule. easy to benefit from nature by walking to the mountain. large pools and spa with lots of seats or long chairs and side tables.

toilet not functioning at the spa but will soon be. beautiful and well thought set up.