Holiday Inn - Ottawa Dwtn - Parliament Hill by IHG

Lovely location

Eating nearby a challenge

Great location - close to the metro, shops, restaurants and sightseeing locations. Very friendly and helpful staff. The restaurant next to the lobby was great as well. The room was spacious enough for me and the amenities were of good quality. The bed and pillows were comfortable and I slept very well.

Very loud air conditioning unit, but that is really the only thing that was inconvenient.

Good location for what we needed, a comfy bed, aircon that works, sockets by the bed, and a hot shower - this hotel gets the basics right. Having the hotel by an O Train stop was really convenient, although once we handed the hire car back we tended to use Lyft everywhere. There were a couple of good restaurants nearby within minutes walking, but we got a Lyft into Little Italy and Chinatown on other nights for food - recommend doing this. The breakfast off the menu was also very good, albeit incredibly slow service.

There's nothing wrong with this hotel, it just felt like everything required extra effort. It's got a car park? Great, but by the time you arrive all the places are taken and you couldn't book in advance. You want to book late check out? Great, you can only do it the night before, so you can only finalise travel plans the night before. You want to order a taxi for the airport? Can't book a time in advance, you have to come down with all your cases at the point you need it and potentially wait around half an hour until a taxi comes. It's got a restaurant? So handy, but the service was so slow, and the buffet breakfast wasn't great (trying to eat cereal and yogurt out of a small clear plastic beaker wasn't exactly user friendly), and the staff couldn't seem to remember orders correctly. The room was nice but nowhere near enough space for 2 large cases, let alone unpacking them anywhere. Always a long wait for the elevator. None of these things were deal breakers, just mildly inconvenient, but it kind of was a theme with this hotel. I've stayed in budget hotels that I've loved being in. I didn't hate this, just indifferent to it.

Clean and friendly

Noise of Air conditioner