Executive Hotel Vancouver Airport

all good

easy for pick up flight

*Easy cancellation policy till closer to travel date was very helpful, making any change of plans very convenient and worry-free. Thank you. *Staff were cheerful and friendly from all departments. *Airport shuttle was very convenient. Didn't do any pre-booking on shuttle bus as data plan was not available upon landing. Anyway, waited at the designated pick-up area, shuttle bus came along and picked us up without any hassle. Driver was polite and cheerful which was much appreciated after long haul. *We stayed in a one-bedroom apartment in the Executive Tower, overlooking Alderbridge Way. Room had all the amenities as stated; was bright with natural sunlight and full-length window, airy, clean, spacious and comfortable. Apartment had in-suite heating. Kitchen was equipped with the basic necessities for cooking.

*Bed in bedroom was too soft for our comfort and had a very thick mattress. Overall, with bed plus mattress, the height of bed was too high for us; all-in-all est. about 2.5ft from floor. Would consider it to be "dangerous" getting in & out of bed. Unfortunately, the hotel was unable to do anything about it and I ended up sleeping on the floor instead. Would be great if hotel can make special arrangement to replace mattress with a thinner and harder one upon request. *Sofa bed was old so the tension was loose and slack in the center. Not comfortable. *Cutting board was missing in the kitchen. Having a kitchen with no cutting board is a bit of an oversight. Despite feedback, we did not receive any during our 7-day stay. *For any requests, to contact housekeeping before 5pm as afterwards they will be off-duty. Front desk was reluctant to help take message for housekeeping and requested us to call again tomorrow morning.

Location, design of suite, with small kitchen. Windows that open for fresh air. Clean and quiet.

Construction was not great quality and design look was basic quality.

Connivence locations

We book a two room hotel for 5, but it should only fit for 3 person the small room cannot be slept in there the A/c was loud and no walk way