absolutely everything, from the check in to check out everything.

N/A

very well maintained

parking management

excellent service from all the staff especially Jennifer who assisted me and solve my issues in a very quick manner. She went above and beyond and provided exceptional customer service

When our coffee machine broke we were sent a complimentary room service coffee and cheesecake. The staff were friendly and very helpful.

More interested in the large groups staying, than individual travellers

excellent location and ambiance

lack of additional charging stations; hidden coffee maker that was awkward to use

Palliser is located perfectly for access to downtown restaurants, Theatre Calgary, and other attractions. Had a nice room and an excellent breakfast. Service from valet parking to check-in to restaurant was outstanding.

nothing

The service was outstanding from everyone, room was very comfortable and food was delicious. I will be staying here again.

It was very clean and everyone seemed happy to be there including the staff. It was a really nice vibe and I felt happy to be there.

Staff were friendly, but not intrusive. A great location for visiting down town Calgary. beautiful spa, gym and pool area in the basement.

Personal pet hate, no spoons in the room. I don't like trying to stir tea with a small wooden stick. No orange juice in the room fridge.

lovely old world feel to the building, room was spacious

bathroom / shower was quite small, a tad disappointing

The restaurant, spa, and all amenities were amazing.

Experienced a little bit of difficulty booking massages at the spa. Everything was rectified and exceeded expectations.

Not much. Swimming facilities were okay.

We were "upgraded" to a Junior Suite, only problem was it was a slightly bigger room but with just the one bed. After explaining this at reception we were moved to the same sized room with two small beds with just the one bathroom. The bath had rust around chain and plug, after complaining about this we were given a free bottle of prosecco which was a nice gesture. The Christmas day meal was booked for 7pm, The staff member who was serving looked like she couldn't be bothered with us and had a face to prove it, we all ordered our meals and drinks which duly arrived but were dry and overcooked, she never asked if we would like any more drinks and oddly only gave 2 of us desserts even though 3 of us had ordered, quite simply you were made to feel unwelcome,

The spacious room

No free wifi

Location and good vibe