New renovations not great but the staff was very accommodating

Location, Amazing! Beautiful old building that they’re working

风景还不错，用品干净

房间太小，设施有点旧，性价比不高

Close to the lake

The Louiza Restaurant morning receptionist girl Dec 2 is not very polite and nice , seems like a racist. I just asked to be move to the empty table next to the window which is clean. She stated that she can’t do that. So I asked maybe he is the head of the staff, and instantly he said yes you can move there.

Everything

Everything

Extraordinary location, excellent facilities

Windows needed cleaning but there was building work going on so I imagine it wasn’t possible

Le cadre. La disponibilité du personnel. L’aménagement et la vue de la chambre

Rien

We were here some 30 years ago when the facility wasn't "Fairmont" yet. The hotel is very well maintained with more F&B facilities added. It is so stunning to see Lake Louise once you wake up. We were so grateful to have breakfast complimented. The breakfast is really excellent with great value for money. There are several dining options for lunch and dinner to suit your preference here. The hotel also has a good system to differentiate outside guests from hotel guests. There are several nice gift shops within the facility.

We booked Junior Suite with Two Queen Beds and Lake View. Unfortunately, we were placed in a room right above the future span construction site. There are few cranes & trucks working early in the morning. I guess they might try to speed up to avoid the extreme weather in the upcoming winter. There are two bathrooms but they are pretty small that I bumped myself here and there many times.

Beautiful views Staff were friendly and very helpful Wonderful quiet room Food was great

Not one thing