staff was super friendly ,it was very clean

n/a

The room was big and the bed was comfortable. The staff greeted me a smile and were helpful. The hotel gave me exactly what I requested. Value for sure. I will be back and I told friends about it.

nothing

unhelpful very ignorant

comfy bed, good shower, good price

location is great, just beside the highway ! the staff was Amazing , we forgot our laptop in the room and they called us to inform and kept it safe so we could get it back, really thankful to everyone there !

washrooms need some update, the choice of colours for the rooms and washroom make it look dark and gloomy. some updates will definitely help in uplifting the experience.

good property. was only there a few hours.

easy check in and out.

convenient located and clean

the shower area was poorly designed the water was constantly streaming out under the curtain area because o poor barrier construction. hope this can be fixed

old towels and dirty one

Had two free we didn’t use as only offered a 15$ breakfast buffet that was too costly for young children. Location was right at main lobby and fine if both elevators were working.

So many things to list. - ice cold pool was biggest issue. We did ask for and received a discount but it completely changed our plans with young children as it was unusable. It was health and safety concerning cold. We informed staff when arrived and they were unaware. We again informed staff when we requested a discount at check out and they too were unaware of the situation. - leaky pipes from above that made the hot tub half usable. Hot tub/whirlpool was as warm as a child’s bath and had one usable jet. -no towels which made for a wet and unsafe floor in front of elevator -only one elevator for 8 floors plus staff was working -observed elevator close on two different families children as sensor or something was not working properly - microwave was incredibly too hot - tv/remote - 1 of two worked - our room, although spacious enough and clean was located next to the furnace which was so loud it woke us through the night. You could feel the vibrations in your chest - mattress on pull out was very very hard - staff was polite but aloof and not personable

The hotel was a great stay. The beds were comfy and the room was nice and clean. The hotel is right beside the highway but couldn't hear a thing.

There were quite a few loud people staying on the same floor that I was. However this isn't something that the hotel staff could control.