It was clean and the staff for very nice and helpful. I love having the options for a hot breakfast. Great selections. I also appreciate the 12 checkout instead of earlier.

The room size was great and the beds super comfy. Everything in the hotel was exceptionally clean. Breakfast food items were continually replenished so you didn't miss out. Location to a variety of food outlets were within walking distance with the best place being the Golf Club across the road being exceptional.

We missed toast at breakfast. Find other breakfast options too sweet.

I was not impressed with the check in staff member, she never smiled and was fairly curt for the entire transaction. I found that fairly rude that if she is who represents a hotel, should at least smile and be friendly and pleasant. There was no line up and no reason for the unpleasantness. However, when i asked questions she told me to 'hold on', but then the other staff member answered my question instead. The other staff member was what i expected that was smiling, friendly and helpful. In addition, when I checked in I told her that it was a 3rd party site, and then she verified it and only charged the deposit amount. BUT, i come home to find that i had pending charges for the room as well as the 3rd party site. Apparently she put a note for the other staff, but did not bother to tell me that this transaction was on my card and i had to call and talk to someone else. If you have a check in person that cant even smile, maybe they are better left in the back

The variety of food & drinks, especially to be able to make fresh waffles with the waffle machine.

No fresh fruits, since hotel is in Kelowna where there are abundance of fruits in the summer. Also the fridge in the room should include a freezer section in order to freeze my ice packs which I need to use to bring the fresh fruit back home in my car.

Room and Bed were great. Everything was perfect

Work being done on the parking lot meant we had to park across the street a couple of times, although understandable, was an inconvenience.

Spacious room, comfy beds and cleanliness

The rooms were spacious and clean.

N/A

recently renovated. very clean. good location. very friendly staff. great breakfast.

nothing

Close to everything

Hot tub way to hot to go in

Room was clean and comfortable and exceeded our expectations, breakfast was good and did there best to accommodate everyone even with the short power outage experienced.Also loved that coffee was available 24hrs.

They exceeded our expectation so there was nothing we didn't like.

Staff were so friendly. They always said welcome back when you returned to the hotel. I thought that it was very nice. The rooms were very clean and comfortable. The gym was very good and had lots of equipment and weights. Didn't have a chance to use the pool but it seemed very popular. Breakfast was good but was often delayed in being refilled.

Breakfast was ok but could change it up daily for those staying longer or more of a variety

A bit of noise we might have been there when a tournament was going on lots of kids running about

Great staff, clean and comfortable.

To get across the street to the shopping and restaurants you have to walk down about 3 or 4 blocks on the highway to get to a light. it’s a full fast moving congested highway.

The breakfast was good. Lots of choices. There was a hockey tournament going on so it was a bit hectic at times. But still ok.

Need more places to hang the towels in the bathroom. The pillows on the bed were a bit lumpy. The bathroom fan was hard to turn off. A safe in the room would be nice. At this price point, thought perhaps there would be a safe in the room.All in all we had a great stay and we’re comfortable. Nice to have eating places close and the market store close.