staff very friendly and helpful

Included breakfast was very basic. Toast and corn flakes, yes, or no!

I liked the hotel window looking out at the nearby mountain, quick access to Route 66, and the HVAC was working. We stayed here as a launch point to the Grand Canyon. It took 90 minutes to get to the Grand Canyon so it satisfied our needs.

I stayed here because they advertised breakfast. When I arrived I was told the breakfast is a “snack breakfast”. I’m not sure snack would be the right word for the 3 tangerines available in the fruit basket, bread, and old cereal. Fortunately there is a breakfast restaurant within walking distance but I’d appreciate a lower price if I’m not gonna actually receive the advertised breakfast. The parking lot is cumbersome to access due to the placement of the hotel at the junction of two streets, I don’t recommend pulling a trailer here. The staff are very clear about how they want the room to look after you leave and they asked me three times if I had a pet, which I didn’t. Cell reception (t-m) was 1 bar and the hotel wifi was not worth using.

very quiet and relaxing

Breakfast was o.k. Staff were very helpful. Good location to many local sites. Fridge and microwave worked, bed and pillows were comfortable.

Felt room not as good as online pictures showed. More like an motel. Room overall was 'worn' in appearance. Steps and outer walkway dirty, people spit on them.

comfy beds

Staff was nice and friendly.

Shower and bathroom were small.

the customer service was amazing

a bit loud but good over all

The location. It was located close to the Airport.

Hard to get into the Motel

Did not eat breakfast

No light in the shower

it was a pet friendly hotel

I expected the breakfast to be included as it stated in Booking.com. But when I checked in I was informed because of Staffing there would be not breakfast. The heater took all night to get the room up to 70 degrees. We were lucky to have spare blankets in our car (coming from a winter state) we were prepared for the cold Flagstaff was experiencing.

It was nearby and I could walk to a restaurant for dinner. It also had a nice shower, which is what I really wanted! The bed was comfy and the room had a fridge and microwave which was nice.

The wifi didn’t reach my room, I was in a corner room and had to walk down a concrete hallway to reach my room.

When I checked in, internet access was down for the area where the hotel is located. Because of this, the reservation system wasn't working, but the lady up front was making magic happen with pen and paper. And was doing it with a smile. Great customer service and a ridiculously comfortable bed in a good-sized room.

Despite being centrally located, this is a quiet location. I have visited twice in the past 3 months to visit people locally. The rooms are clean, the beds were comfortable, and there was no overnight road or traffic noise which is very common at many of the other hotels in the area (proximity to I-40).

The parking lot is small and it may be difficult to find parking if the hotel is fully booked and you are arriving late

Good location, clean and friendly staff.

the rooms are a bit small.

it was convenient location near food and gas. Staff was friendly and helpful.

parking was a little hard because it was a full.