The location is good. Easily accessible via personal vehicle. It was a convenient place to stay. Relatively inexpensive hotel/motel. Overall, the place was good enough for a sleepover for our errands trip to Calgary.

Some staff were pleasant while others came across as grouchy. Our bed appeared dirty as excessive bleech was used for cleaning something. Of course, the final appearance is stained bedding. The breakfast is OK, some items seemed to be old. It seems as though the company has put some updates into esthetics, but it has a way to go yet.

Breakfast was the best ever. Nice and clean room. Well managed utilities. Good location. Kind staffs.

Parking lot needs to be cleaned. (Snow/ice/deep puddle) Not shoveled.

Location

The condition of the room was not clean enough. The faucet and bathtub looked dirty. The price was not fair enough to the condition of the room. The hours of breakfast was too short. And have to pay extra for deluxe breakfast. Kind of disappointed with that.

Conveinate

Decent place if they cleaned it.

Used condom, condom wrapper and a lighter left in room found by my 2 year old. Did absolutely nothing to reconcile the situation aside from offering me a slightly discounted rate for another stay at the place paying more to go back to a place that doesn't clean their rooms exposing my child to biohazard and potential disease. Then tried to charge me for a dirty towel that was "stained" from wiping up water on the dirty floors that haven't been mopped in the pet friendly suite.

Nothing

We booked this hotel hoping to get a good nights rest before heading home 3 hours to BC. As a result of the extreme cold weather that night in Calgary, our luggage wasn’t able to make it off the plane. This hotel is located south of Calgary (-approximately 30 minutes the airport). We got to the hotel, stopped in the drop off area due to the extreme cold, I ran into get the key cards. I got the cards and proceeded back to my truck and searched the parking lot 3 times for significant space to park but was unsuccessful. I went back into the hotel with my unique situation regards to parking and the staff member suggested I park on the street or pointed to one spot that I explained was not big enough due to not having enough space to make a wide enough turn to get into it. The other suggestion was to park on the street (not acceptable as I was paying for a room and the hotel wouldn’t be responsible for any damages if there were to be any). I asked for a refund as I couldn’t park my truck. He said he couldn’t do that but “no problem, I will leave a note for the manager” he said the manager was Alex. He was expected to call me by 10am the next morning. I don’t hear from Alex so I called around 11am expecting a smooth transaction. He said he couldn’t find my booking and needed to call me back. We waited and hear back from him after an hour to hear him tell me in a rude tone that he wasn’t giving me back money because the room was prepared for me so I needed to pay, also I booked through booking.com so that was a problem. I further explained that as a guest, I have the right to be able to park my truck on the property and he sent me a picture of the drop off space directly in front of the main doors and said I could have parked there!!!! WHATTT??? Who does that??? I called booking.com coz it appeared that he blocked my email address from communicating with him directly.

Location was excellent. Main floor room very practical. Ability to park and plug in car was priceless.

Value for money here is good. My room had a basic kitchenette that was really useful. Breakfast was a standard motel buffet, but clean and well presented.

The property is a bit dated, and still has the 1980s motel vibe.

Location is good, very close to Chinook and South Centre Mall.

Unfortunately both nights I spent here I was awake all through the night because of how loud it was. On my first night it was kids running up and down the hallway and people being loud outside my room. However on the 2nd night I could hear the front desk person talking on the phone very loudly all night. I mentioned it to them but it continued throughout the night. The parking lot was incredibly icy, and no rocks or salt had been put down to try to mediate this issue. The hot tub was so hot it wasn’t usable the first day. Room was relatively clean, what you’d expect from a motel.

Breakfast is okay.

Rooms are very hot which cause my family sleepless nights. Even though it's renovated but there are part of the rooms that are moldy like windows, washrooms. The tub is plugged and it didn't get cleaned properly.

it was clean and had no issue with checking in very accommodating

was the party and police called in from one of the rooms?

Staff friendly efficient and helpful.

Bed comfy but could be replaced some spots you can tell are well slept on. Breakfast very sad. Sausages cold but cooked. Hashbrowns crispy but cold. Oatmeal was lumpy. Coffee tasteless.

The price

The no windows in our room - unless I wanted every person walking by to look into our room - horrible layout. Same with the pool everyone at the front desk walking or driving down Mcleod Trail can see my kids swimming horrible set up

Breakfast & bed

Coffee at breakfast wasn't good.

Pool, hot tube and gym are goo.

Suites require renovation. But everything working.

Very friendly staff, very clean room and common area

Der Pool im Hotel war sehr schön.

Das Einweggeschirr beim Frühstück.

The kitchen was good.

Nothing

Not at all, I had the worst experience where the hotel charged me and canceled my booking with out confirmation and refused to check me in when arrived that I had to stay the full night on the street

Cleaning, food, service

Bed was not comfortable it gives us back problems.

Nice setup

The neighbours were loud but only until 10pm

Staff was friendly and clean place

Bed comfortable

The pool, hot tub and exercise room were great!

The carpets were dirty, there was a smell, the mattress was uncomfortable, the rooms had a lipstick makeover with dirt stuck to parts that couldn’t be painted or new flooring, furnishings couldn’t hide, the breakfast was overly greasy and there was no elevator to move baggage easily to the second floor.

the location of the property

did not warn or have detail descriptions about accessibility for handicapped customers

The staff were very friendly, accommodating when I had problems with my first room that had issues.

The rooms smelled like cigarette smoke, my door didn't lock, the first room I had the AC wouldn't shut off.