location

no thermostat to adjust the temperature in the room. no microwave in the room. bathroom fans dont work

Clean

No free breakfast

Great availability

My door won’t lock when I leave my room, had to bring all my belongings with me because it wouldn’t lock.

Great staff

The room was a nice size. The bed and pillows were comfortable. We enjoyed the bar/lounge on the premises. Adjacent covered parking ramp. We were on the sixth floor and the view was cool.

Check-in was a bit crazy. Many hotel guests were trying to check-in between 3 p.m.-4 p.m. because the concert at U.S.Bank Stadium started at 7 p.m. Early check-in would have been an additional charge. There were lines of people and only 2 people at the desk to accommodate check-in. I also did not like having to pay to park in the adjacent parking ramp. That should have been complimentary or maybe $15 bucks - not $30!! I didn't see any elevator for the hotel ramp. We had to climb up/down stairs with our luggage and then walk into the hotel lobby-which was crowded with people checking in and waiting at the hotel elevator bank. Everything, including snacks, drinks in the bar, soda, etc., had to either be put on the room tab or paid by card. We had CASH we wanted to pay with. I know, I'm Luddite. Also, the tub in the bathroom was weird. When I stepped in for my shower, it was a squishy base.

Please do not stay at this hotel if you can avoid it! The lady at reception was extremely rude.

The staff at reception were very RUDE! The WiFi is really bad. I paid for the premium WiFi which didn't work. I asked for a refund and that was denied. I asked to speak to a manager and was kept waiting for an hour!!

The chair in my room was bad i regust another chair no action was taken

The room was nice and it was clean

The front desk staff was very very rude, I was charged extra and not given my deposit back . I’ve emailed and called countless times since my stay and no one has reached back out to me