Large room comfortable beds, air con quite.

No safe, could not connect to TV for chromecast

They definitely have made a big investment in recent upgrades. Nespresso machines, fancy mirrors etc.

Fit and finish of recent renovation is a little incomplete. Table and fridge wobbled, power bar hanging in mid air, new paint already peeling. The drywall roof in the parking garage is really strange!

Beautiful rooms, friendly staff.

Finding the entrance was a little confusing due to the old building in the other part of the plaza. Needed to ask people on the street for help.

It was clean and the bed was comfortable.

There was no breakfast. There was no tea in the room. The bedside lights didn’t work so you grope around in the dark( and staff admitted that they knew this). It was noisy inside and outside the building. Despite booking an early check in the staff wouldn’t give us the room until 3. We were supposed to be at a wedding by 4. All in all a very poor experience. Would not book again.

Room was good, bed comfortable

Some areas external to the room could use improvement

Clean.

The towels could be softer.

unconventional location in a sort of strip mall but good Hotel.

It was very quiet.... too quiet. needs more publicity.

Good position

They charged me a late fee when I check out around just 12.30p.m. I thought the time is 12but it's 11. But they just chared me 50 dollars with no warning or anything, it sucks. And they don't offer free water, it's the first time I met these questions in a 3 start hotel.

The room is very clean.

clean, bright and newly redecorated. a simple bar offering fine coffee and friendly service.

no breakfast included. no good alternatives available even for purchase. the TV was not working properly and no one came to fix it.

nice bed and tv with a good bathtub

no swimming pool or gym

Nothing. We checked in and saw the room and called booking to get us out of the hotel. They assured us that we were not going to be charged. So we booked the Holiday Inn (which was great). Now the Strata is claiming that we stayed at their hotel and is refusing to give us our money back! On top of dealing with a dying relative, now I have to fight to get my money back. AVOID THIS HOTEL !

I booked this property in Kingston to go and see my dying aunt. When we arrived we realized the hotel is in a strip mall (pictures don't show that). The lobby looked great but the room was gross. The furniture didn't look like the ones in the pictures. It looked like my grandmothers bedroom set. The bed was soft and the sheet were cheap. The room was tiny and because the furniture was so oversized there was barely room to walk between the bed and the t.v/desk area. Under the bed was all dirty and the hallways and elevator smelled like smoke. The key to our room didn't work and I simply pushed the door open on my own.

I don't like the idea of, after spending for a room, you have to pay if you need breakfast.

The room was very clean, well laid out and modern. Free underground parking is a bonus.

cable for tv did not work properly, small touches could be looked at by maintenance staff ( water stains on bathroom ceiling) , more vivible entrance sign to the hotel lobby.

Newly renovated rooms,hallways and main areas.

The bathrooms didn't have hairdryer, not enough lights, no robes, not enough hooks on walls. Breakfast offering was poor just cookie, crossiant and tea/coffee.

Very nice, spacious and comfortable rooms.

At the time of my stay a lot of construction work was going on in the common areas of the hotel. The ambience outside of the room was not very welcoming and sometimes there was no staff available at the reception for longer periods of time.

The mattress was very comfortable; flooring was modern; room was very clean; priced right

The pillows were disgusting; the “included” breakfast was chintzy; very noisy - street noise was constant and could hear tv in neighbouring rooms