Clean, well designed, quiet

Room was clean, well lit and spacious. We didn't access the pool, but wish we did. The food from Cordo was delicious! We ordered dinner the first night and then breakfast the next morning. The staff provided excellent service.

Nothing really, but if I had to comment on something, I would say that it would have been nice to have a patch of grass (or fake grass) for my small dogs to do their business on outside.

Great breakfast, not overly expensive. Starbucks in the lobby was super handy. Staff are amazing. Really clean . Bedding was very comfortable, as was the bed. Really nice shower. Really nice having secure underground parking. Pool and hot tub is amazing on the rooftop. Overall excellent hotel and service.

Very clean and nicely decorated

I didn’t find anything to not like honestly

Very modern , clean & centrally located hotel. The food in the restaurant was excellent. We would definitely recommend the Delta Kamloops

Emplacement, modernité, chambres

Ras

The room was clean and a nice size. Excellent location downtown Kamloops

The bed should be firmer and the pillows were too big- unless you are a giant.

Fine and clean hotel, nice and polite staff.

The hotel is fine but I was quite disappointed with service. Every interaction I had with the reception desk, even for simple questions, left me with the impression that the staff were nice and polite, but clueless and insufficiently trained. After unpacking in my room, I found out the safe wasn't working and displayed "BATTERY". The staff took some time to react and was clueless about how to replace the battery, so I was proposed to move to another (smaller) room, repack, unpack again, which was especially painful for me for I have a broken shoulder and was tired from my flight, lost more than one hour with this. I forgot an important document on the breakfast table in the restaurant. In the evening I couldn't get it back, it apparently got trashed even though it had my name all over it. I left laundry at the reception desk on friday morning, as it is advertised "same day". Only when I asked for it in the evening I finallly got informed there was no laundry made on fridays, and I would get it back only on monday - after staff spent 20 minutes looking for it. Had to do the week-end without my clothes. Once, laundry is given back without shirts even being ironed. Just poorly stacked in a plastic bag (even though I checked "shirts on hangers" on the card, which got ignored). I had to take it from the reception desk, where it should be brought back to my room. 2 other times I got my laundy properly ironed and brought back to my room, so I don't understand. This doesn't fit with a 4-star hotel. The water station on the 4th floor has been displaying "MAINTENANCE" for the whole 2 weeks of my stay, so you don't know if water from there is actually drinkable or not. The small coffe machine in the room makes the worst brown juice I ever had. A Nespresso machine would be welcome, as in many good standig hotels. The room small useless refrigerator is especially noisy at night. Wakes you up each time it starts.