Amway Grand Plaza Hotel, Curio Collection by Hilton

This is a gorgeous hotel and we chose it because of the location to Acrisure Amphitheater.

The check in process was very long and aggravating. There was no early check in and we got in line at 3:45pm and check in was 4pm. Waited over 30 minutes to get to a front desk person but the room wasn’t available. They had to double check the cleaning of it. They couldn’t tell us what time it would be available. They said we would receive a text when it was ready. Waited another 30-40 minutes without a text. Finally went to the bellhop stand and a very nice gentleman was able to give us keys. There was a bar/restaurant across from check in but the wasn’t open until 4:30pm. This was frustrating. The room was very large but the bathroom was very small. Our water never got hot, warm but not hot. If we were staying more than one day I would have mentioned this. There seemed to be many weddings at the hotel or in the area so maybe this weekend was just a little unusual.

Rooms were spacious and accommodating.

Confusing layout a bit for the first time.

No grab bar in the show, no microwave, extra sugar pack,

The view was amazing and everything was very clean

One of the main reasons we stayed is for our toddler to swim. The pool was way too cold.