Great location in South Tahoe with beach access.

Self parking very limited. Lot at hotel full much of the time necessitating use of valet. It would have been nice to have breakfast included but coffee available in the lobby.

The location was fantastic. Within walking distance to many restaurants and the water. The happy hour prices were fair. The room size and amenities were great.

The parking situation was frustrating as the lot on property was full every night upon our return. There were renovations going on, so hallway floors were lined with protective covering which made things feel like you were in a construction area.

Location and comfy bed

No towel service at pool, construction across the hall, no room towel refresh and no ask if we wanted it.

the location was great, stuff very friendly, the room was very nice

didn’t clean the room daily and when I put the request for cleaning they said they need 24 hours notice and we where leaving next day ..

Location is excellent, building from the outside looks great, lobby looks great but the rooms beds and floors need a lot of help.

Beds are uncomfortable. My room felt like they had just washed the carpet and did not fully dry it.

It was very close to the lake and a water sport area. There’s shopping and food within walking/scooter distance. The staff was very friendly and knowledgeable of the area. We also enjoyed having a kitchen in our suite.

There is no parking on the premises for regular guests. Which is incredibly inconvenient if you’ve brought groceries or have to haul things up to the room.

Location

Parking was terrible, had to park one block away from hotel. Contractor was working next door making noise. I am hearing impaired and close caption not work with remote. When check in, there was no remote for tv.

Beautiful location

Too short

Overall this place was wonderful. The service was phenomenal, the location was great, and it was clean. It was definitely showing signs of wear and tear but it was very clean - things are just older- however I do think they are renovating so that will likely be spruced up soon. We had a view of a courtyard which was just ok, I was hoping for a lake view but to be honest it didn’t look like more then a handful of rooms would have had any view of the lake. The location is very close to the marina- however there isn’t really a public beach nearby so plan to drive a little. My only complaint is the parking… its awful and if it fills up you park across the street which is especially frustrating when it’s raining. Other then the frustrations with parking we have no complaints and would definitely stay here again

Always Love the Location. Great comfort, cozy atmosphere. And the Imperial Bathroom!!...roomy after so many smaller than a closet.

The constant messages and texts. Should have opted out, didn't think they would be that persistent.

Parking! Should have more on-site parking spaces, and also bay lines

I enjoyed the location.

The room beside mine smelt strong of Marijuana and it radiated into the shared hall and shared entry way. (Not family friendly).The bed was INCREDIBLY UNCOMFORTABLE. Probably the worst nights sleep of my life staying here. I woke up in physical pain each morning from a sleepless night due to how stiff and hard the mattress was. The room was clean overall, I will give it that. The room was out of shampoo as soon as we got there and the TV was fuzzy the entire time. These are minor compared to the horrible mattress. Overall, I would not stay here again or recommend family or friends. I have had a better night's sleep at a motel 6. I feel like I paid for a bad night's sleep and a hurt neck. There are better hotels I'd recommend up the road.

location

nothing

the pool and game room

the check in process. Bryan was nice but he rushed through the whole process talking at very fast, scripted pace, making it hard to understand what he was saying.

Location, Staff, Room amenities

No coffee, no breakfast at hotel, Body lotion was empty, Off-site parking

Location across street from favorite restaurant. Nice bathroom. Happy hour.

Room too small, outdated uncomfortable chairs, worn furniture, hard beds, no room for luggage, not enough space to use table, offsite parking with shuttle awkward, lobby seating very limited and uncomfortable, very noisy lobby because of excessive hard surfaces, A/C as loud as a long haul jet airplane.

Nothing this business is awful

Everything hostile employee. That will lie the after u pay the try to rope into to time share offer

Convenient location to a few stores and food places. The beds were comfortable. Selected a room with a full kitchen, which cut down on going out for all meals. The activity center was a highlight for my kids, as well as the game room upstairs. With all the snowfall, we still found ways to be entertained.

The rooms are definitely outdated. Cabinets were misaligned and off hinges. The kitchen sink faucet was misinstalled, so it made for a few days of getting used to its functionality. The carpet was coming up in places. Dining chairs were not for the table in the room, so sitting on our legs folded under was the best option for more height. Nothing made or break the trip, but some easy fixes to make it better for sure.

staff were very friendly and helpful.

The hotel was well located and had comfortable beds. The kitchenette had everything we needed but was very small. They bath was large and the hot water was excellent. We liked the pool, hot tub and sauna. There was good food walking distance--Chipotle, Panda Express, Goodfellas Pizza, and Whole Foods or Safeway a long walk away. The parking was across the street which wasn't that convenient, but it WAS covered parking which was good with all the snowstorms.

The studio was really small. It had bizarre uncomfortable wooden chairs which were too low for the chipped table. No desk. No sitting chair. It made doing any work really hard. Basically we liked the hotel except it just seems too large for us. Our room was a really long walk from anything. It was a winter break week for families and it was just a constant stream of people and kids and families trying to use the pool and hot tub. Hallways were really loud. We would maybe stay here in a different room at a different time of year. We skied at Sierra at Tahoe and there is no longer any shuttle there.