I have stayed at this property several times as a family member lives in Chemainus. The staff is generally friendly and the breakfast and pool is great.

I really like this property but there was an odd situation over breakfast and non allowance over visitors. I gave stayed at 2 other Best Westerns this summer and had the option to pay for an additional breakfast. It seems odd not to make an exception for guests if they are visiting a local and wish to invite that person to join (and pay) for breakfast. I realize the hotel might not want to become a breakfast spot, but this kind of exception should be made, particularly for a local resident.

Very kind staff. Valuable for one night on the roaf from Victoria to the North.

Nothing

The property was bright, clean and very updated. The TV was on the older side , however we did not watch much of it. Breakfast was good started at 7:00AM , later then most hotels (6:00am) but I would stay again and also recommend it.

Older TV in the unit. Staff often were smoking at the entrance way where cars unloaded.This was, in my opinion, the worst part of the hotel.

Breakfast was excellent. We also enjoyed the swimming pool

Kitchen is very user-friendly

The pillows are too high

Clean, comfortable and close to the township. A very good breakfast was included.

The breakfast was very good

The beds were nice

Breakfast was to be served to 10:30 weekends and holidays but they closed at 9:30 so did not get breakfast. when I called down to confirm they said oops not very good customer service

Good, lots of variety.

pool/ waterslide bed was comfortable easy parking

thin walls door doesn’t reach floor- light & noise comes through bathroom could be updated & cleaner shower curtain no maid or clean towels on weekend carpet dirty looking

Clean and good breakfast provided

Very clean, comfortable rooms

The pool was not open during my stay

pool

Friendly Staff, very nice facility

Everything was good

great staff and very clean

Spotless, huge room, comfortable bed, great breakfast

Nothing

Staff are warm and friendly and they answer queries professionally. Really liked that. Even greeting the staff in the hallways was a wonderfully pleasant experience. Breakfast was wonderful and the staff who keep the buffet replenished are so lovely.

The elevator was super slow and only one, so when the hotel is busy you can wait for a while.