Hilton Washington DC/Rockville Hotel & Executive Meeting Center

A Rockville business and events favorite. The room is big and comfortable (if a bit noisy in the morning -- I used towels to plug the gap below the door) and the bathroom is clean and functional. The staff working at breakfast are a very hardworking and courteous crew.

Nothing. The carpet is a little tired but this hotel gets a lot of traffic through the year and it would be hard to get any floor shampooed and kept clean.

I was well received by the front desk staff member at check-in, a gentleman whom I believe was from West Africa. We exchanged pleasantries about my hometown and the weather as I was being processed. My check-in went smoothly and my room keys worked. The room was in good order, as there were two bottles of water, as well as tea and coffee near the dispenser on top of the small refrigerator. The fridge was in good working order, and I would later use it to store some leftovers. The restaurant had limited menu options, but the service was excellent. Though short staffed, I was well served by the woman who simultaneously waited tables and tended the bar. I think she was Ethiopian. She had a regal demeanor, and her service was greatly appreciated. My room was spacious, and the housekeeping staff stopped by to clean it. They provided fresh towels. The hotel is near a mall and is a block or so away from the Twinbrook Red Line Metro station, as well as buses from the county transportation system. While having a car is helpful, good public transportation access means that a private vehicle is not a necessity. The hotel has a restaurant and offers breakfast. However, there are several sit-down restaurants nearby, including a popular diner about three blocks from the hotel. There is a mix of restaurants within walking distance, and additional options can be explored via the Metro or a short drive.

I thought the snack bar prices were outrageous, so I went elsewhere to get snacks. Having a microwave in the room would have been nice, but having it in the lobby near the check-in area made sense and was convenient.

Cleanliness and staff

The property was clean and easy to access.

They charged us 30$ a night for parking when the site said it was free, and they tried to charge us 25$ for breakfast, but we had the free breakfast through booking.