Great location. Awesome staff

Nothing

The warm choc chip cookies!!! The (unheated) pool.

The noisy fan in the bathroom every time you turned on the light. At check-in, they did not charge me the booking.com price I was guaranteed and I had to plead to get it corrected.

Central location

We paid for a king bedroom, but our room had two double beds. When we requested to switch to the room we paid for, we were told that Hilton doesn’t have to give the customers the room they paid for, but they are only required to give “a room” when customers book through Booking.com. It was an unpleasant and uncomfortable stay. Do not book Hilton through Booking.com, as clearly you are on your own when the hotel gives you an inferior room.

I loved how welcoming and informative the valet were , it was our first time and they helped us out with finding places to enjoy ! The staff was nice but the valet staff had high energy and quick on their feet ! Loved leaving seeing them and they speak and ask about our plans , they told us spots we should try and etc

At night , nobody was downstairs .

L’emplacement de l’hôtel : toutes les visites peuvent se faire à pieds de l’hôtel. Personnel hyper à l’écoute et très gentil Ne pas prendre le petit déjeuner, bcp de cafés autour

Parking à éviter (bcp trop cher) Tarif un peu excessif pour chambre double Malheureusement malgré la propreté de l’hôtel … cafards dans les chambres …

Almost nothing about this place except for the view from the room and the sunrise in the morning

Almost everything. NO noise control. The adjacent room noise was so vivid and very startling whenever the people in the next room opens and closes the door. All the sounds were unfiltered, alarming as if someone were breaking in. The staff just came in when I was sitting on toilet. So startled. The front desk staff was so unfriendly, as if treating me as an intruder. No itemized receipts provided. Only one staff member was kind enough to scan and send me the receipt after multiple attempts via email, text, and phone call. I would NEVER EVER stay in this hotel again. The worst mainline hotel I have ever experienced at this cost.

location was excellent. room was huge.

booking.com reservation didn't make it into the system, thankfully there were available rooms and i was able to make a new reservation on site. elevators were dirty, room was musty, place was dingy. also, my receipt never arrived by email as promised.

Good location with river views a little away from the hustle and bustle of Bourbon Street but still in walking distance

The constant and annoying noise of the ventilation - we had to use earplugs to get some sleep

La ubicación es buena, cerca de la gran mayoría de atractivos turísticos. La mayoría de las personas en recepción son eficientes.

Algunos muebles de mi cuarto tenían manchas. El personal de limpieza del domingo tocó a mi puerta varias veces en un par de mañanas, y no pude descansar.

The location.

Extra fees, didn’t have correct room available.

The location was great, the front desk/concierge staff were super friendly and helpful, and the room was very comfortable for my family.

Not really a fault for the hotel, but there was some street noise from the cars at night which seemed to be cruising the streets below.

Location, cleanliness, upgraded rooms

staff shortage, staff not really friendly and out of sinc, Parking cost was very high, breakfast was mediocre at best

Location was perfect for us

Hotel is older.

Good location.

Greasy and worn. No breakfast available.

Die Lage war sehr gut für Sightseeing. Konnten zu Fuss viel erreichen. Herzlicher Empfang mit Willkommens-Snäck. Für die Lage mitten in der Stadt war es überraschend ruhig.

Nichts.

Good hotel, nice rooms, great central location

Parking $$$$

Strange smell in my room. Just didnt feel clean either.

Location, helpful staff

A bit dated

Cleanliness, smells amazing and staff are so friendly!!!

Nothing

Walking distance to a lot of tourist attractions

Parking is pricey

The location was great

Everything was fine

It was my Birthday and the gentlemen upgraded my room with a drink at the bar.

The breakfast as cold at times but since it was a buffet you had to deal with it as there was no menu to pick from...and the dinner had a small aand poor choices to pick from...

A menu to pick from instead of a buffet every morning that was cold a larger dinner menu to pick from

The location is perfect!

There is nothing I can think of

The property was close to everything. You didn’t have to walk far at all.

We didn’t have a microwave. The water didn’t get hot.

Everything

Nothing

Nice clean hotel near everything we wanted to do before our cruise. The cookies they give at check in are amazing

Price of parking was high we parked at the casino instead

Location

The bed was not comfortable

Location, Location, Location!!!

Room was a little small but comfortable.

It’s clean and full of good stuff

Convenient location, friendly staff, good value.

Furnishings and decor was old, worn and had stains on the furniture (ottoman and cloth chair). Not pleasant environment, needs remodeling and updating.

Breakfast was great the waitress were outstanding

Electrical outlet didn’t work by the bed for charging the phone and easy access