I liked the room as it accommodated my family of 6 comfortably.

Shower curtain was covered in black mold which my son is highly allergic to, the door to the balcony was so hard to open the front staff asked if we could switch rooms so they could repair the door, the carpet was filthy, and the pool was cold even though it stated it was heated.

Almost everything was great, the room was great clean, bathroom was good n clean facilities was great clean nice decoration. The staff was very nice on cordial.

Parking place was a nightmare, I pay 30 dollars a night for parking where there was none and had to park on red zones or in a very super tiny spot if any available in the parking structure. there was no lotion that was provided by the hotel, unfortunately I forgot mine.

The friendly staff, the cookie and water upon arrival , the pool and a parking garage adjusted

When you enter the street with your car you need to do it slowly to not touch the ground

Everything

Not enough room in bathroom

The price was right

The heater in the room did not work…

Staff was nice

It was a old room and felt dirty to stay in , carpet was dirty shower was old just a very old room

Overall, the facility and experience were just neutral. The place offered me a bed for the night.it wasn’t dirty, but the room Was worn and underwhelming…. The carpet had a fairly large and significant burned/melted patch

See above

The location was perfect if you’re going to Sea world . the rooms are beautiful and the staff is very helpful and nice

The beds are uncomfortable certain spots in the room if you’re and a double queen room the one bed next to the wall does not get any of their conditioning and a sleeper couch mattress is horrible! the mattresses are not that comfortable.

Solo por fuera tiene buena apariencia

Las habitaciones son viejas, las alfombras muy sucias, el sofá no sirve, y hay cucarachas en la habitación. Además no limpiaron la habitación

The location was nice and the staff members were very helpful and kind.

The room was not what we were expecting or promised. Got the first room on the first floor so felt like privacy was a bit compromised. Shower head didn’t work very well and the bathroom would flood if we used the shower.

Good location and confortable beds

Not greatly cleaned. Room wasnt cleaned everyday.

I like the room but the couch was smaller than what picture in room view showed.

I didn't like the parking set up and the pool needed to be cleaned up from debris of plants. Not every room had the same amount of space and no microwave.

all good and breakfast was great - the family room was nice and despite the highway, not too nousy

the pool was great but supposedly no food allowed, even though people were eating around it. also what was not good is our room behind the elevator needs mors sound isolation as we couldn’t sleep before 2am when people finally stop using it until 5/6 am when they star again. unbearable at some point.

Clean and need. Room could be updated as the cabinets kept opening on their own (broken), stains, a wash cloth provided had set in blood stains.

Staff and the amazing chocolate chip cookies.

Pool, hot tub and the bed

Breakfast not so many variety to choose from

love it

Everything

Close to sea world and mission beach and downtown

Rooms are a little bit small/narrow

Everything

Nothing

Room

Only 1 elevator was working so it took a lot of time to get to and from your room. My reservation was not ready at 4. It was ready about 45 mins after. I was going to my own birthday celebration soon after, so I had to rush. They charged me an extra $30 for parking for an extra car. I left shoes in the hotel and when I called, they said it was logged into the lost and found system.

2 days before we arrived, I decided to read the reviews and immediately felt as if I made a mistake in booking and wish I could cancel my reservation, but it was too late. However; our experience was amazing! It was a very clean room that smelled so good. The staff was nice and helped me with checking in early. The beds were comfortable. And having the sofa couch was very convenient for our family of 5. My 5 year old son felt like a king sleeping in on it all to himself 😊

I would say the one thing that was kinda ok was the parking garage. We have a Honda Pilot, and I think I'm a pretty good driver, but those straight turns are no joke. You may have to reverse a few times to make the turn, but other than that, you're good.

The pool is open until 10 pm.Breakfast was great.Facility was clean.Allowed dogs.

The snacks were over priced at lobby.

Good location

.

The cookies

Everything else

If one has breakfast included one has to get a voucher from the front desk first to actually get the breakfast. Why no list in the breakfast room? The whole wheat toast was mouldy this morning. The scrambled eggs had the consistency of rubber every morning.