Lovely location in beautiful Coral Gables. Very friendly staff. There’s coffee and tea available and water in the room at no extra charge. The room was comfy and clean.

Nothing!

The staff and location

Nothing

Excellent location on Coral Gables and great staff. It is an old building but totally renewed.

The elevator, but nothing could be done with it... it is just 3 floors.

Beautiful old and historic yet updated and very comfortable

Nothing

beautiful and clean

The location and cleanliness was excellent. We love the turndown service

Everything was great we didn’t have chance to visit the gym

location

The noise. We came back to the hotel one night and the front door was closed we got tire of ringing the door bell and no one was coming, after 1/2 an hour with no one coming I took the hotel key and knocked very hard on the glass door, this guy showed up and opened the door for us, he was sleeping there the whole time.😡

location and that it’s boutique

the poor information and service that we where given by 1 of the persons in reception. every time we asked something neither she knew that to say or had the intention or service attitude. for example we asked about the breakfast at the restaurant that it’s in the same building, her answered was “we are two completely different companies I have no idea”. As someone is in reception I would have expected for her to not know the answered but have the intention on helping us and that was not the vibe we got.