Facilities are tired. Entire hotel, especially rooms need a complete makeover.

location

Good location

Very old. Need renovation.

Location was good. Bed was comfortable.

Check-in staff was cold and unwelcoming. It was as if we were interrupting their day. Little or no information beyond a curt "breakfast from 6 to 10." Key card was deactivated the next morning since they only checked us in for 1 night, even though we confirmed with them for 2 nights. Room was not cleaned by 3:30 PM the 2nd day and when we asked if housekeeping was daily, was told "I think it is every 2 days?" Shower rod was pulling back the tile in bathtub (see attached) meaning shower curtain would not stay closed and floor was covered with water. Bottom of bathroom door rotting and floor tiles cracked and lifting from water damage. Microwave missing control knob for heat selection meaning unusable. Overall, very unsatisfactory stay at a property where we have stayed many times in the past without any major issues.

Location of as good for major highways. Breakfast selection was good.

Air conditioner unit in room VERY noisy. Slightly older building but clean room.

Location, comfortable bed, clean and quiet

Breakfast was over too early for us to eat there. I have difficulty walking. I asked at check in where she was putting us. Her response was, “301 is what we have available”. Ok, we headed to 301 only to find 301 is the last room at the end of the hall. Difficult walk for me. I didn’t find the staff to be very friendly or accommodating. In hind-site, I should have pushed my question further to get a room closer to the elevator but she seemed pretty adamant that she was giving me what was available.

It was in a very good location. I had the chance to take walks, visit the mall and bookshop nearby. I think that's lovely. The room was spacious and clean too. I enjoyed the breakfast

The bed was comfortable.

We stayed at room 214. Room was in an extremely bad stage. The ceiling and the wall were like after a flooding. Moldy smell inside. The floor was effectively rape off, literarily had holes, cracks in it. If not pay attention you might fall. AC was extremely noisy. On top of this outside, near the windows, was an external unit that made crazy noise all night long. One of top 3 worst hotels ever.

The room was clean & nice, beds were comfortable, and the bathroom facilities were good. The breakfast dining area was clean and food choices were acceptable.

Hallway rugs appeared to be dingy looking. Bathroom shower only has a shower head, but no shower hand held attachment

It was quiet and the location was nice.

The property could use some updating and come extra cleaning. There was dust in the window sill and on the curtains. The wallpaper was raising as if there was water damage on the wall. Just some extra cleaning and updating.

location

nothing - I enjoyed my stay

location

all good

good location very close to the mall

there’s no laundry room.

location, breakfast.

not enough lighting in the parking lot area.

Rooms were easy to get to. Nice lobby spaces to sit or eat or read. Parking was ample and no charge.

could use some updating.

everything! the rooms are luxurious and clean. the rooms include a refrigerator, microwave and coffee. the last hotel I sojourned did not have the above but charged the same rate. the bedding is very comfortable. the breakfast was very delicious. it was definitely worth it. it also has a fitness room.

I didn’t like the fact that the room didn’t have cell phone chargers. I had to use my laptop to charge my phone as I did not have my wall unit— I had only the cord. I wish the tv was bigger but it was a decent size. I didn’t like the lady that managed the breakfast. I arrived late to breakfast but it was still there so as I reached to get my food the lady removed it. she did it deliberately. I reached for the waffle mix and she took it away. while she was doing that I was able to get some eggs and sausage. then I decided to go back and get some more and as I was reaching for it she took it up again— not cool. I spoke to the front desk about her and they said they have an issue with her as well. I don’t want her to be fired but she definitely needs an attitude adjustment for sure. that was the worst part of my stay.