Pool was closed for 3 days 1 elevator worked and only 1 entrance door working.

Location; clean;

none

The location. My son had surgery at the vanderbilt Children's Hospital and that location wad near it.

Everything staff was incredibly rude. The pool was closed and since July. It was the main reason we booked there for our one night stay. Have there doors were broken they had construction tape up every where. The room had something in it that I had an allergic reaction too like it had mold or something that made me feel sick the whole stay. But when I wasn't in our room I was fine. They had only one working elevator and then we had to be cramped into the elevators with the staff who had trash and dirty linens and they were always using the elevators so you had to wait for staff almost the whole time in hotel. They don't offer 24-7 complimentary coffee and tea. It was ridiculous. And a horrible price for the expectation of a Hilton hotel. I will never use again for my husband whom is a veteran and my children and I will not recommend for family or friends. I wanted a refund called the hotel and I called the customer service number and was hung up in 3 times told too bad and it is what it is!

Ants in my room, room was dirty with old food on the floors. Said they would discount the room but was charged regular rate. Said I would be called by management and no one has reached out.

Rxc

Excellent

The room was very large and clean. Nice layout.

The bed was sinking in the middle. Rude front staff worker who didn’t want to get off of her phone to help me.

The room was perfectly fine, and we picked it based on proximity to Vanderbilt admissions. The included breakfast is a nice touch and I would consider staying there again should we need to revisit the school.

There was a lot of outside noise first thing in the morning. We wanted to sleep past 8:00 AM but there was so much racket I'd say it was pretty well impossible to do so. And why housekeeping was knocking at our door about the same hour, I can't explain. We knew from reading reviews that parking costs more, but it would be nice if they were more up front about that.

Location - Easy access to Vanderbilt and all tourist sites.

Building under repair, could have been cleaner.

nice quiet room

working on hotel

Proximity to the Aquatic Center and the breakfast area

The power outage which forced us to leave in the middle of our trip and find another hotel at 9 o'clock on a Friday evening. We still have no confirmation of a refund or any kind of checkout receipt.

it was a great location. very good in every category

it didn’t have a restaurant

nice location. not too far from the bars

paid parking even though it’s on site, but parking cheaper than other hotels in the area

clean, friendly staff pet friendly

location

location

Location was great. staff was extremely friendly.

Nothing to report here. all went well.