Big room

Poor breakfast as well as kitchen utensils and cleaning equipment

Even tho dated, it was very clean and had everything we could need or want. Beds were very comfortable. We were going to the Heart Center for an appt, and it was just down the highway a few miles. Very convenient! Would stay there again for sure.

That I didn't have enough time to swim.

Smells really bad Rooms need updating

I LOVED everything about our stay!!! Our room was beautiful the beds were amazingly comfortable THE BREAKFAST was outstanding and your Manager on Duty, BEATRIZ ROSARIO was soooooo sweet and kind- she really helped us out in a pinch!!!

The fact we couldn’t stay longer 🤭

The room was bigger than normal. Beds were very comfortable. Quiet. Hot tub was awesome. Breakfast was good.

There was very little water pressure, only half the holes worked and you couldn't adjust the spray as it wouldn't move. The shampoo and conditioner were out, I asked for them to be filled and three hours later still nothing, had to call the front desk to ask again and was told to come down and get it, when housekeeping was in the room right next to us.

Computer for check in process very slow

Our room had a bug in it that could not be found. There was a tampon on the floor next to the couch. The pool was dirty & its surrounding area needed to be cleaned & weeded. Front desk African American gal was extremely rude both on the phone & in person. There were no luggage carts available to assist in getting our luggage to our room. Nor would anyone help us find one. It took us 5 trips to get all of our things up to our room as we stayed for 9 nights. “Matt” was suppose to get back to us with answers, never happened even after I called & left a message for him.

The Asst. Manager Matt was great. He personally handled anything problem I brought to him.

I was there for 9 days a d was room was cleaned 1 time and I had to ask for it. The breakfast was not really good. My room was missing most of the kitchen essentials and I had to ask for them. It was missing furniture as well that I had to ask for. Most of the staff were unknowable and/or unwilling to help.