Great rate for the accommodations

There were a couple coffee and mud stains on the bedding

The location allowed me to walk to the Immigration Museum at Pier 21 and then to walk along the wharf. Lots of restaurants and shops along the route. The breakfast room was well stocked, clean and welcoming. All the staff were "over the top" helpful.

Nothing

Atmosphere was quaint and cozy

Breakfast room was too crowded.

Customer service was excellent. We had to leave before breakfast so they made us up a package to eat in the morning. Also had washer and dryer.

Room was spacious and location was good

Room furnishings and fittings a little dated

Good location in easy walking distance to Neptune Theatre etc and on the bus route. Room key unlocks the front door.

Breakfast isn't available until 8am so I had to grab a muffin and go. My room was quiet, but the door lets in light from the hallway so I assume that it could be noisy

Small, quiet and clean. Perfect place for us to have a staycation while exploring downtown on foot. friendly staff and good breakfast, we’ve booked again for future.

The location is stellar, and the front desk staff was wonderful (especially the assistants; less so the manager).

I was moved from one room to another (thankfully!) after spending one night awake due to a loud guest across the hall and a machine noise above me that started around 11pm and stayed on all night (was so loud it sounded as though a helicopter was landing on the ceiling right above my head). In the first room, I received a notice that the heat would be off from 10am - 4pm and people would be coming in to work on it and I should probably just not be there during those hours. In the second room, they came in to work on the radiator while I was in the middle of an online class. Thereafter, the room was extremely hot the remainder of my stay. The breakfast consisted mostly of cereal and hardboiled eggs (I was grateful for the eggs). When I tried to go in a couple minutes prior to 8am to just get coffee, the manager was quite unfriendly telling me it wasn't time. The bed and chairs in the second room were literally falling apart. They put me in that room because the third floor is much quieter than the second; for that, I am very grateful. Still, I was way overcharged given the quality of furnishings, hospitality, and everything else.