It was very clean. The breakfast was good. The location was great. The staff were friendly & nice!

There was only 1 elevator working. We were told the 2nd elevator has been broke for several months. This needs to be fixed or the only elevator working will soon be broke. This hotel was packed with people and to have 1 elevator working is not good.

The bar close to the main entrance, very good drinks and very friendly bartender. The breakfast was very good and the waffles taste like homemade, fresh come out of the iron there were the best.

I have to wait 1 hour in the front desk of the hotel because they didn't receive my reservation, they told me that they were having problems to receive the reservations, that I should wait at least 30 to 45 min. I don't know who fault was that the booking.com or the computer and Internet from the hotel. It was very inconvenient for my mother in law all this waiting, she is 92 years old, with healthy problems. they should consider and check us in. Thanks God for the bar in the hotel which help me to relax and have a good time until we were waiting. I had to call booking.com customer service, the representative fixed the problem very quickly. The chorine in the hotel swimming pool was very strong. Not pleasure at all.

Lady who checked us out was nice and told us she was sorry we had such frustration on check in and not being told how to get room servicing.

The registration was under wrong name. Told they were full and we “had no reservation”. Showed our registration number on email. They had name under 1st name, so argued with us. Our family rooms not together, weren’t even on same floor. Told us registration system was only 3 weeks old, so they were stressed out. Didn’t tell us we needed to fill out a form to get room cleaned, so got NO room attention. Breakfast was awful.

Breakfast was great. Room was clean .

One elevator was broken.

The location was close to the beach. Nice location, near shopping ctrs and restaurants.

No closets in room, this was a serious deal breaker for me, no where yo hang up your clothingon hangers. Noise levels were high, near by neighbors aggravating.

Bathtub had loose fixtures and floor vgrout needed cleaning

Jeannie the front desk lady is a real gem. We hit it off great as soon as we checked in sharing stories of our favorite places to eat and dance in North Myrtle Beach. She is a real asset to your business. The other ladies were very sweet as well but for some reason Jeannie and I clicked. The hotel was very nicely decorated and the breakfast was better than expected. All said, we definitely would recommend this hotel.

No complaints

location, cleanliness, updated and comfortable

liked everything