Great location

It has all amenities you need for a family, however, we booked a room with a pool view, but our bedroom had a view to the parking spot. We were told by the manager that at the entry to the room we had a view of the pool and we could see slightly from the front entry. It’s not fair to pay for the pool view extra and not to have a proper view. We asked for a compensation and we were offered free parking. We paid much more for the pool view versus parking fee.

Lovely hotel room located right above the atrium with easy access to the indoor pool. We loved the complimentary drinks and friendly hotel staff. The aesthetics were great! The location was convenient seeing as it’s 5 min by car from Downtown Napa. We couldn’t have asked for more :)

Nothing

Clean

Really nothing

The bed was very comfortable

Nothing

Breakfast was great and the food was cooked quickly after ordered. Great spread for breakfast. My dog really enjoyed her stay. She loved the pathways in the garden area and the birds by the pond.

The photo of the rooms did not match what our room actually looked like.

The staff is very friendly / helpful and the hotel atrium with the outdoor pool is beautiful. The facilities are great especially the convenience of breakfast and being able to do our laundry.

I was not happy that I paid for daily parking on top of high hotel charges given that the hotel is not in a middle of a city and there is plenty of room.

Having an indoor pool and hot tub is nice, and the included breakfast is decent, especially the omelet bar. The staff, whenever contacted, were polite and professional. The fitness room was easy to use and had enough machines and weights to keep us busy.

The facility is very run down. The cabinets and dressers in our room had old finish that was peeling off, none of the lights had dimmers, and there were many areas around the hotel that were in disrepair, including missing tiles and pieces of ceiling in the pool area. The hot tub jets didn't work properly, they shot water up in the air. We found and reported broken glass in the pool area, after nearly stepping on it. The room and overall facility are really filthy. My toddler's feet were black from walking barefoot in the room. The carpet was sticky and so dirty we had to lay towels down on it to keep our feet clean. Once we spilled some juice on the floor at breakfast and were wiping it up with napkins, and they turned completely black. It's like they have never washed the floor or cleaned the carpet anywhere but the lobby. We were really grossed out by how dirty it was. We would not stay there again because of that even though the staff were very nice.

Breakfast, grounds and staff

Could hear adjoining rooms.

Breakfast was great with a great selection.

jacked up rate to almost $900/night

Location and size of room were great. Breakfast was good.

Breakfast hours could be a little bit longer.

Loved this hotel! Very serene and relaxing. The staff was amazing, and we had a great time meeting the bartender and hanging out on the grounds! Even though the hotel is close to the freeway the water features drown it all out. You feel very secluded in the best way. Location to first street was AWESOME! Breakfast assortment was wonderful!! Will definitely stay again.

We woke up a little hungover from all the wine tasting and would have loved the option to have room service for breakfast to our room, however we only saw the room service option for lunch and dinner. The continental breakfast was amazing! It just would have been nice to have the option to have an assortment brought to our room, even if it was a paid extra,

Breakfast was ok. Made to order omelette's and other items set out for self service.

Rooms needed updating- large vent that was dusty. Seemed like an older motel.

Loved happy hour

From the moment we entered into the foyer of this beautiful hotel we were greeted by Stephanie at the front desk. We actually arrived about 2 hours early and although our room wasn't quite ready yet, we were offered the chance to lay out at their outdoor heated pool. The staff offered to have our luggage stored and they gave us a card key to enter the pool. Manny gave us a quick tour of both their indoor and outdoor pool area and where we could change. This was just the start to our first year wedding anniversary/honeymoon. Our room was perfectly setup, from the entrance of our mini living room to the back bedroom; it was all so clean. A nice bottle of Raymond Cab was waiting for us too(nice touch). It is always so nice to come "home" to a clean room and made bed. We never had any issues with the housekeeping services. The included breakfast buffet was just the right amount to begin our day and of course the free wine/cocktail hour from 5-7 did not disappoint. The grounds of this hotel are nicely appointed. We loved hanging out in the courtyard to admire the ducks and white swan. We loved the location which is just under a mile from a nice and safe walk to downtown Napa. We highly recommend a stay here.

We have no complaints!

The outside looked fabulous how ever it did not measure up functionally or hospitably. Disappointed, poor value.

the rooms the front desk service

staff was very friendly

It was a good central location to be in with easy to walk/drive to downtown.

Our room unfortunately was at the corner of an exit where an ice machine was kept and we would hear people come by and slam the door/the ice machine ever so often. Annoying but not a big deal!

The first room was close to highway, so it was quite noisy . I asked the receptionist next day and they changed a room for me immediately, which is much quieter. The indoor pool is a plus for spring trip. Happy hours and breakfast are awesome.

the bed was very comfortable and the bar food was good.

It’s very outdated. the room was incredibly dark. The whole hotel is in desperate need of renovation. On another note, it’s rather depressing to witness they have a single swan, they really need another. The are not solitary creatures and this feels cruel.

overall thought that accommodations were really nice! great location to downtown and the wineries. The staff was pleasant and the free breakfast was an added plus. Would stay here again!

We had been out all day, and didn’t utilize the hotel until it was basically time to sleep. Totally could have been user error BUT it was so hot sleeping in our room. we tried adjusting the thermostat but only made the situation worse. that was the only downside.

hot breakfast、happy hours 、beautiful garden views, comfortable & spacious room, and nice service.

none

breakfast was good and wine during happy hr was good

front desk guy didn't seem too happy at his job