It was a great experience. The free drinks at happy hour was a surprise. The choices at breakfast were great and beyond what we expected.

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I like the value for my money. The Breakfast was very satisfying. I also appreciated the happy hour. This is a great way to welcome customers.

I enjoyed everything!

everything

only one elevator was working

Loved the cocktail hour with 2 free drinks and the made to order omelettes and breakfast were the best we ever had at a hotel!

The Air conditioning was inconsistent

The breakfast was the best part! Everything you could think of was on the menu and was good.

Our room was on the lower level and was really musty / damp smelling when entering the room. There was someone’s sock on the floor near the couch when we arrived. The bathroom had no fan inside so that probably didn’t help with the musty smell. The view was the patio by the pool where everyone could look in on your room. The furniture was older/ worn down with stains on it. The air conditioning did not work well at all so it was constantly running without making the room cool enough to be comfortable. The bed was not comfortable at all.

The property is clean. The room is super nice, roomy and breakfast is phenomenal.

The room is nice and clean however the fan in the bathroom is not working, the vent in the bedroom is not blowing the air really well, making the room uncomfortably warm. I hope this issue was only in our room. I also wish they have an outdoor pool.

First of all, THANK YOU EMBASSY SUITES for the physical security you had at your hotel at night. This was the first thing we noticed as we arrived late. The front desk staff, Alexis, greeted us as soon as we walked in and made the first impression with all the helpful information about our stay. The breakfast was spot-on!! Super delicious! 👌 my kids were huge fans!! Shout out to the ladies behind the kitchen who went out of their way to make that Mickey Mouse chocolate chip pancake for my son! I won't forget you! The next time we come, we will be looking for you. You made us feel special! All the amenities we used were clean and I have no complaints. If you need a safe place to stay with a bunch of kids... my family gave it a thumbs up! We will be returning customers. Thank you for a wonderful night 🌙

Loved everything. No complaints.

The staff was excellent, very friendly, attentive and helpful.

One elevator was out of order causing long waits for the one that was usable. Our room (509) must have been near a generator or something because there was a constant loud hum all night long.