Nice lobby and room

Food was horrible. Accessible room merely had handles in shower. Very disappointing!

Sehr toll für Disneyland

The pool area was nice.

I didn’t like that there was mini fridge. I was also not informed of the parking charge.

The staff were really great. They were always friendly and helpful. I had an issue registering to use the laundry machines as needed a US phone number to upload the app, and the manager gave me his phone number to use which allowed me to get the OTP to sign in. The location was fine as it was near to many places we needed to visit

There was no refrigerator in our room. The hotel had limited numbers available, and I got the impression our daily requests were overlooked, and when we followed up on several occasions later in the day, were told none were available. We therefore needed to use ice buckets to try and keep certain items cold but it wasn't great. For an international hotel chain this was very disappointing. Also, the rooms were a great size and the bathrooms were great, however the hotel was showing signs of age and there were renovations being undertake, which meant we were often awoken by construction sounds on the floor above early each morning.

Location

Parking fee

Facilities were great, pool, hot tub, bar, restaurant, Starbucks and gym on site. Staff were great

Close to disneyland. Comfortable beds.

Rude staff at check-in! This is not something I expected after driving 7 hrs. The valet made us feel like we had inconvenienced them asking for a luggage cart. They had a hard time finding one and then told us to bring it back down after we were done with it (we were on the 10th floor). The rooms felt humid/muggy/stuffy. We paid extra for a room with a fridge and microwave. That was a joke. This is something that should be standard. They weren't even that great, and the freezer leaked over everything in the fridge. The shower needs a slip mat for safety purposes; it is very slippery. Paying for parking was also a joke; an additional $28/day for an already overpriced hotel. Would not stay here again as price vs. experience wasn't worth it to me. I've stayed in less "fancy" hotels for a better price and felt more welcomed.

The location was very convenient, close to major attractions and near freeway. I especially enjoyed the bar in the lobby and the outdoor garden with fireplaces lit up at night. Helped to unwind after a long day of activities.

The sound insulation wasn't adequate, and even though I had a room at the end with only one adjacent room, I could still hear all the plumbing noises at night. Other than that, I was assuming an in room refrigerator for the type of hotel, so that was a little disappointing.

Nothing at all

The staff here very rude, not happy with my room. They didn’t tell you when they were going under a remodel and book a room that I had a bad experience in. and when I went to complain about the Fossett, I waited over two hours nobody ever showed up the phone line didn’t work for me to call front Dess. I had to go down there and I waited another 10 minutes. They called me and tell me that I have to disturb sign so they could knock on the door and, of course I let them in and they said they would have to tear everything up just to fix the problem. What it was about for me to check out I want to talk to the manager. She would not give me a discount. She offered me a muffin and drink

Room was clean! The views were really amazing. We were in a great location! Shower was relaxing!

Parking was $28.

It was very clean and the staff were very polite

NA

great bar, pool, property is very nice

only thing was dirty linens were left in our closet from the stay before us.

easy access ver clean close to Disney

Everything was good except parking

I was forced to pay valet parked, additional 35 dls on top of the 28 dls payed before. Parking lot is too small

love the location

I didn’t have anything I didn’t like

the location and the room

nothing

The free cookie was really delicious. The staff was friendly and helpful. Our room was comfortable and clean. It would have been nice if we had known in advance that the hotel was under construction so we wouldn't have been so surprised.

The hotel was under construction. The location was little farther than I would have liked from where we needed to be. There was no free breakfast provided like we received from the other hotel we stayed at in the same area during that same trip.

clean great beds

N.A.