I liked how the staff is really friendly and helpful.

Nothing

Everything was perfect no comment

Elevator need a little bit innovation

I think there should have been more selection for breakfast

Pool seemed dirty

Nothing

Full on party hotel until 5 am. If you want sleep do not stay here. We have stayed here before with the same experience. This is the hotel of choice for sports teams and dance teams who like to party all night long. Front desk does nothing to help.

liked the layout of the room.

several things needed to be updated: carpet, irons, bathroom mirror. Food could be better.

nice looking updated

no hot water

The room was perfect. Little kitchenette with stove top, dishwasher, full size fridge. Complimentary snacks and pop. Bathroom was excellent with big shower. Comfortable bed with big sitting room. Underground parking was $12 for the night and had a 6'6" height which fit my truck. Breakfast was included which had sausages, eggs, French toast, muffins, bagels, fruit, cereal, coffee, tea, juice. Definitely worth the price.

The only negative thing I can think of is, they give us a room with a kitchenette with no cutlery, bowls, plates, cups. However it did have pots for cooking, but no frying pan.

location

elevators takes forever

Smell of the room and the fact the pool was done and we had we’re not informed when booking

spacious suits, comfi beds, clean towels, breakfast

nothing

Loved the view of the City Hall and the areas from our windows. Breakfast was varied and the hours were fine for us. The whole building was well ventilated and warm.

We had a little difficulty with the availability of the washing machines.

Loved that staying at this hotel gave us the flexibility to cook our own meals without needing to bring pots/pans/etc with us. Room was clean, bed was comfortable, and staff polite. Will certainly stay here again

Their suites are spacey and comfortable with the best views of Downtown. Loved their compassion towards pets. Fast and easy service. Felt safe with access controlled doors and elevators.

Breakfast could be more elaborate. Please add Nutella. Not impressed with the TV, couldn’t cast from personal devices onto it. Suggestion: try to provide litter boxes and/or litter for common pets as it may be difficult to carry those around all the time.

very messy rooms

Nice big rooms. Comfy bed.

Breakfast was meh. Plastic forks. No coffee for some time. When it was refilled, it sucked.

have stayed and will stay again

larger pool would be nice

location

water issues. not informed before hand, water took forever to get up to temp than once did could not adjust temperature. when I asked about it at front desk I was rudely informed you have to let water run for 15 mins like I was supposed to know. Very basic cable package that was based out of Detroit, I don’t need Detroit news. No smart tv. Got a King room with kitchenette, all dishes and cutlery were in the dishwasher. they were clean mind you just odd I had to unload a dishwasher on a weekend away. No room service for a “ higher end hotel” , not big deal but had to go to restaurant on site and get take out. Complimentary breakfast was okay, more like a best western. Just not impressed overall, probably started with negative mindset after having a scolding hot shower like I was in Satan’s bathroom.

The staff was super friendly, it was clean and the bed was so comfortable. The breakfast was a great way to start the day, with many options to choose from.