Nice large room.

Rooms that face the interstate are noisy, even on 23rd floor.

comfy bed. corner room with no neighbors

casino tower has a lot of freeway noise even on 14th floor

Check in was very easy and the staff was great. Our room was very clean and very well kept. We had a toddler with us and we felt safe the entire time. It was also quite. Casino was fantastic.

I do wish the direction to our room were a little more clear. We did get lost a little but thankfully there was a security person walking around to direct us. The bartenders down at the casino were a little slow.

it was ok

The price it wasn’t that great

location

no close parking

staff was nice and property seemed ok

I was charged 2 times fees of the hotel once here on the website when I got to the location got charge and extra $100 and plus $100 of deposit

The food was great, very accomedating for gluten free choices. Awesome arcade center for the kids.

The elevators were working half of the time...

the breakfast wasn’t included, and the food I ordered wasn’t good

the view

costumer service not so clean

awaken by fire alarm at 1:30am and evacuated. Walked outside in very cold weather to come back in to find out there was no fire! Woke back up at 8:00am only to find out that there was no hot water! very miserable stay.

Always enjoy the restaurants and kids love the pool

Saturday night arcade shouldn't close at 930 pm, 11 would be nice for family members who don't gamble

Great location, indoor pool, arcade for the kids. I felt safe here.

Sadly we had no hot water our whole stay 2 nights. Also the water from the sinks came out brown and gray, we put water in a clear cup and you couldn't not see through it to the other side. We ignored the hot water issue the first night figured it was just something they were working on and thought for sure they would inform people that there was no hot water. We came into the second night, the kids had done a smash room down the road and they had glass in their hair and needed to take a shower but again no hot water. I finally called front desk at 1am and she informed me something was wrong with the water and it was being worked on. Though she offered to move us across the whole casino to a different room it was 1am and check out was just a few hours away. I have stayed here many times because my children love the indoor pool I just don't know if we will stay again due to water being brown and gray and no hot water at all and they didn't bother to inform anyone that the water was unsafe and there would be no way to shower or properly wash your hands after touching games, slot machines. To me that's a safety hazard with covid, and rsv going around. I hope they fix this because it's a unfortunate concern that may make me never go back. My husband and I have 7 children, he works full time, I work 2 jobs full time and part time and I'm a full time collage student and we don't get to stay places to often and was so excited we got to spend my daughters 13th birthday here with her and her cousin but it ended up not being what we hoped.

Parking was Ok, since the hotel wasn’t really full.

The rooms were really dirty! We stayed in a room for 4 people and they only gave two towels. We came to the front desk twice to ask for it and they said that they would bring it to our room and never did. We called them twice from the room to ask for the towels and still nothing! No options to dine from. They have a cafe and a restaurant, but both have long wait times, even with the hotel and casino empty. I imagine how it would be on a weekend that it was crowded.

No breakfast

Good hotel, clean and comfortable

everything

close to the concert facility

Room was close to interstate very loud from the traffic

The location in relation to the rib cook off was perfect.

The room itself was old and outdated. The bathroom in our room was disgusting. The toilet had a dark brown ring that made it look as of it hadn’t been cleaned in months. The shower grout had mildew throughout. Two different bartenders at two separate bars in the hotel were rude to several customers. Different areas of the hotel smelled like sewage.

Location, nice rooms

Gift shop quality was down from pre covid days Understandably.