Herbert Hotel

Give Priscilla a raise! She deserves it. She was the professional and extremely polite receptionist at Stratford who facilitated my early check-in. Thank you!

The location was superb. It was easy to navigate around without stress.

The fact that the room was not cleaned daily and there was nobody on site to talk to.

It’s clean, descent, reasonable price.

If you need room service like cleaning the room, you have to pay extra.

Only the cleanliness of the bathroom and the bed itself.

Debris in lobby and elevator. Un-manned front desk, annoying blinking red lights on phone in room, broken light fixture, no overhead light, no screen on window, no air conditioning. Young inexperienced intake person at Stratford didn’t inform me about my refrigerator I requested making me call multiple times. Non-functioning phone to reception need though she said someone could be reached 24/7. Then hotel Minami making excuses in written correspondence back to me.