breakfast

parking, kiosk hours should be posted

I loved the staff.

I think they need to add a vending machine or the cafe needs to be open later.

Location and staff were wonderful—not stuffy, but friendly and kind! Location was perfect for a visit with our daughter in Brentwood.

Shower pressure could have been stronger. We were not crazy about Lemongrass soaps.

Everything was perfect, the stuff always happy and friendly. The room was cleaned every day even if we forgot to leave the sign on the door. I recommend

No

Loved the staff and bed.

First off this was one of my favorite hotels until they closed the balcony off without even telling me i booked a hotel with balcony and didn’t have access without even telling me i was very upset and needed fresh air all night!

Location was good especially for the event I was attending. A lot of traffic.

The key card would not work for my room. I and my son had to come down at five times to get the key card to be rebooted. Very frustrating. I didn’t see it was $40.00 per car to park your car.

Service

Noisy

It’s great! Right off the 405, you can go anywhere, and during peak hour you can easily jump on a surface street and get around the majority of it! The staff are great! 24/7 Valet, Security Presence at night in the lobby which is great, he’s very nice! The rooms are modern, clean, and very comfortable! The views are good, balconies are locked for safety. We didn’t eat at the restaurant but the view from it is awesome!

It’s strictly Valet parking, we would have preferred a self park option. But it wasn’t that big of an issue.