位置优越

无

The centralized location was ideal for our weekend needs. The large suite was exceptional and made getting ready for a wedding very comfortable.

Our room was a corner suite, so there were some peculiarities that probably are a result of the location. There was no nightstand or outlet on one side of the bed. The bathroom was also exceptionally narrow, but was still great quality.

I was moved to a different hotel because of overbooking. It was lesser quality than Sheraton

Tout!!

Rien

Always great king suite. Very convenient location to rental car facility and appreciated the ORD shuttle to airport

Everything perfect

シカゴ空港に近くて、シャトルバスあり

街から遠い。周辺食事するところがあまり無い

Location and rooms

Pillows are terrible

We have stayed twice both times related to flights in and out of O'Hare. The location is convenient, hotel is clean and pleasant, beds comfortable.

Front desk staff was not as friendly as our first stay. I was told when I checked in that the parking would cost $5 since I was a Bonvoy member. I had not expected a charge for parking but agreed. The next morning I was charged $35 and was told by a front dest manager with a rude tone that I must have misunderstood. when I questioned again she agreed to take it down to $25. It was obvious from her tone and lack of eye contact and frown on her face that I was being a pain in her side.