Service, location

A/C did not cool the room in the afternoons, over 75 degrees in the room. Place a maintenance call, and no one showed up.

Location, rooms were big enough.

Breakfast variety isn’t much. The hotel is also understaffed.

My friend loved the room at a lot, and as long as she was happy with it I was verrry happy with it. Plus, the hotel was big enough for me to explore around at night when she fell asleep

I wish the breakfast lasted longer. I could never make it from 7AM to 8AM

Everything

One of my keys didnt work

I really enjoyed my stay, but not till later when I noticed my account has been charged twice for the stay. I used booking.com to reserve the room and had paid everything up front. However the hotel still charged it again on my card on file. I tried to contact the number and to my surprise, no one even picked up. I even googled to make sure I got the right number but still no luck. I finally reached out to booking.com for helps. It passed 5 days and still no response from the hotel. Booking.com eventually refunded the money for me. However I'm still shocked at how the big chain hotel does business.

Staff was friendly. Check in person was really nice.

Stains on the carpet

Friendly staff, clean and good area a lot of amenities

N/a

I liked the location. It is near to everything

The cleaning is terrible. They don't clean well. Every day we had comolains about the cleaning.

Great set up for breakfast location.

No complaints.

Nothing particularly.

- Room not cleaned properly - Bad lighting - During rainy day water dropping from the ceiling - Attitude of the staff - Poor facilities

Nothing out of the ordinary. Weekend room make up poor. No pen, writing paper, parking fee excessive,

Robe in room

Outside was nice good location

Parking