property

schedule opening time hours not clear website said something and at the property it’s completely different

the chalet was clean

the pool was filthy and there was no food service

We liked everything about the property. Upon check-in Michel greeted us with exceptional service. Loved the room immensely.

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The cabins are charming and clean and filled with all the necessaries to stay a while. The wood burning stove and the large well structured and maintained fire pit add a real cottage feel to the experience.

The lake view from our apartment was perfect. great location. Perfect place to relax and disconnect from daily routine.

The location is amazing, on a lake with sand beach, beautiful views. Kayaks/pedalos included. Very nice room with full size fridge, stove/oven, nice little terrace. Common firepit.

The bed was quite uncomfortable for me, too soft. It is also very expensive. At hotel price you still have to take your garbage out, chalet-like type of place. We didn't have any room servicing for 2 nights stay, I don't know if there is room servicing for longer stays.

The beds were comfortable but made lots of noice even if you are moving a little bit.

Beautiful, natural location. Great hiking trail (R3), quiet lake, free use of canoes, pedal boats, kayaks. Nice indoor heated pool. Very helpful staff. (our stay was from Mon. to Fri., it may be quieter during the week vs. the weekend).

Quantity and quality of lounge chairs on the beach. Tennis court (upon arrival told it is in dis-repair and they will be moving it to a new location).

Beautiful quiet lake, stunning scenery

Room had everything to cook and sleep comfortably . Right on snowmobile trail

No hot tub

Installation and setup are very good. We could not use the public facilities besides the pool and gym but great setup for the room/condo and overall.

This is subtle but felt, and seems to be the case with others after talking to some residents. We felt like visiting the OWNER'S PLACE, and not really being "at home". Although professional, the 2 senior persons at the reception (we suspect one was the owner, maybe both) seem a little more concern with their rules, limitations and else than making our stay "trouble-less". Fact is: 400$ a night does bring you to a 4 star class, which must in return provide not only installation, but also flawless service, including "making you feel at home". Discussing the number of dishwasher pad ("2 allowed, you pay for extra"), coffee cups (4 provided, you pay for extra), trashes (you have to bring your trash at the container at the end of your stay"), towel for the pool ("Not included. You should have received a list of items from Booking.com, although we know they don't and we keep telling them (my problem?), but we will make an exception and provide you with 4 towels, to be return ... Note: shoudn't this be included without a fuss for that price, with a indoor pool?)... Again, nothing crazy but take this as a constructive feed-back, from someone who travels for a leaving : welcoming guest for such establishment should also include a "make you feel at home - trouble free" attitude. Up to you to dismiss, or take advantage of this feedback

Staff and location were excellent.

They do not provide new supplies for each new day of your stay. Feels like being punished for multiple day stays.