7 Springs Inn & Suites

Kitchen and clean

Cozy and friendly staff

The pool was nice and conveniently close.

The key cards didn't work at the south gate and also I waited in the lobby for 15 minutes before anyone arrived to check me in.

Close to everything. Great staff.

NA

The front desk employee was exceptional and friendly. We only stayed one night so we didn't get a chance to try the pool, BBQ area, or anything else. But the grounds looked like they were well kept, minus some issues. Make sure you ask for all you need before midnight. They let you know that ahead of time when you check in as well. The bed linen looked to be clean. Communication with the hotel is excellent. Location was very close to downtown Palm Springs. The balcony was nice and had two chairs and a table for lounging in the morning. Room had a small coffee maker with one ceramic mug. Room had two wine glasses and two lowball glasses. We didn't turn on the TV. The pool is in the center of the courtyard. Every balcony faces the courtyard.

Trash cans were overflowing in the courtyard. The front desk is not 24hrs, closes at midnight and opens at 8am. Perimeter doors to the hotel property are left open - does not have a spring to force it closed after someone leaves the property. That poses a security risk. Room 233 was super outdated. Carpet was loose with wrinkles and buckling everywhere. It didn't FEEL clean enough to walk barefoot. The bathroom sink had black mold along the rim of the counter top. The faucet was loose and leaking. The beds were actually lumpy and pillows were flat. They looked super comfortable but wasn't when you laid on it. Parking is terrible here. We had to leave early and was concerned we were going to get blocked in with people parking where they shouldn't. Hotel needs some serious maintenance and renovation. Furniture drawers do not stay closed. Paint chipping everywhere - doors, furniture, walls, etc. For over $300/night, I expect a certain quality for our stay. I did not feel clean staying here.