Amazingly, the beds were very comfortable. No issues with the Wi-Fi. Responsive communications with the property.

Where to start! The pictures for the space were nothing like what we had. There are 6 units in the space and our unit was NOTHING like the photos on Booking.com. It felt like a "bait and switch" situation. The photos on-line and very nice which is why we elected to stay there. The booking information says "All of our suites have the same high standard; they are newly renovated and modern.... Simply not true. Our suite was very close to being a "dive". The area of town is sketchy. We had to change our stay reducing it by one night. That costs us an additional $10 vs any credit back. Hindsight we should have saved $10 and arrived a day later. We had to reach out to the property and ask for access information to the unit as nothing was sent 24-48 hours in advance. Upon arrival, our initial reaction was "shock". There was dried pasta in the cupboards and the top of the range hood and fridge were disgusting. I sent an email as I didn't want to be held responsible. To the property manager's credit, he did offer to send the cleaning lady back, but we were unable to make that happen on our end. Hindsight again. Then we discover: - electrical or packing tape on the corners of the rug to prevent a tripping hazard - glass or plastic shelf in the fridge missing - no complimentary coffee provided - no dishwasher tablets provided - not a mixing bowl or container outside of plates, cutlery and pots and pans - vinyl stools in kitchen peeling - piles of hair in the corners on the floor in both bedrooms - long black hairs found between the top of the sheets and the bottom of the comforter - mold along the bathroom silicone as well as the bottom of the shower curtain - hair stuck to the bathroom walls - rusty shelf and shower curtain rod in the bathroom - mismatched old thin towels with stains - no bathmat, rather a carpet runner that was SO dirty that I wore my flipflops while in the bathroom

location layout price

the kitchen smelled

Location price

the unit was very clean

the unit

Full 2 bedroom apartment, was great for a weekend stay

Everything you can imagine ,The BEST place I have stayed in Canada .I love all everything about the home I stayed will surely come back again and again …Self service never felt so so goooooooddd

nothing to complain about

Very clean, comfortable

Some wires that should be covered up in both bedrooms. A wall plate cover is only 1.25 at the dollar tree. Also put fresh cockroach traps down so no one has to see dead roaches in the unit. Also the tall lamp in the livingroom needs a new lightbulb

The apartment met my needs. I twas very clean. an d reasonably appointed. The sectional sofa is extremely worn and uncomfortable and must be replaced immediately. It ruins the overall appearance of what is otherwise a lovely apartment with beatuful granite counters and kitchen cupboards, flooring and decor. My apartment was 201.

clean, spacious , confortable and beautifully decorated 2 bedroom apartment. We loved it.

It was a well-equipped unit with a full kitchen and a good supply of dishes. It is well located if you are visiting east Hamilton but a bit far from downtown (about a 35 minute walk). The bed was very comfortable.

The heating system was really not very effective. We set the thermostat near the top of the recommended range (73F) but the temperature in the unit never exceeded 70F and was usually a couple of degrees below that. The main bedroom was even cooler. Having said that, there were extra blankets and we really only slept there so it was okay.

great location. very comfortable beds.

The property was central to our visiting family and friends prior to Christmas, who are scattered from Acton to Beamsville, Burlington to Ingersoll and Tillsonburg to Smithville.

The stairs to the second floor apartment took their toll on these seniors knees, Strange upper landing handrail arrangement made going down a tad tricky with our luggage.

The apartment was really great! Everything was up to date, clean, and comfortable. We used a code to enter the apartment, so we never met any host, but it all worked smoothly and without any problems. Before check-in you'll receive a message from the host with any Information you mights need! Really great!

The Main Street area wasn't really charming or attractive. There were a lot of drug addicts in the Main Street, but no one made us feel uncomfortable. The area and streets behind the building were, however, really charming and nice to have a walk in.

We loved the open space and had so much room to move around between 4 people. The kitchen was spacious and the property was clean.

The fire alarm that went off, no clear indication of what the situation was and just had to wait for someone to turn it off.

Up to date. Secure parking. Good location access to amenities and major roads. Beds were comfy, like using access codes instead of keys. Bathroom was wonderful, kitchen had ample dishes, cutlery, etc. Loved the amount of space there was!! The owner was accessible through the booking app and contacted us direct for help with the TV.

Window screens need replacing. A luggage rack for suitcase needed for "brown" room to place suitcase on instead of laying it on the floor or some sort of shelving unit in the closet to put clothes on. Sofa had crumbs in it. TV was an issue, needed help resetting it. We then had NETFLIX, then Netflix taken away. A channel listing of acessible channels would have been nice. There was no milk pitcher to put plastic milk bags in so we bought one and left it there. Some dishwasher tablets would have been nice to have instead of having to buy an entire package of them. Baking sheets would have been nice, but pizza pans were used instead.