nothing

everything

nothing

nothing

location

Breakfast Very slow check in

Cleanliness and location

No free coffee in the morning. Starbucks inside hotel. Did not want to interact with anyone upon just waking up. Had coffee maker in room but I question the cleanliness, not just at the Sheraton but any hotel.

Quick to accommodate us to a new room after entering one with a strong cigarette ordor. The new room was huge and spacious. Also, they were able to open us the door when we got locked out. It took time, but the manager really did his all and eventually got it opened.

N/A

Hot water was great beds were comfortable

Pool cold not clean green mold around ceiling in pool area falling with paint chips no complementary breakfast

The location was good.

I did not like cleanliness of the room specially the bathroom. Tap water faucet was too slow that it took time to wash my hands. Bathtub was not clean even bathtub stopper was broken and bathtub shower head water pressure was too slow. It was not easy to take shower easily.

Literally everything about this place met my expectations. Breakfast was amazing and the staff was exceptional. Can't wait for their bar to reopen for when I go back.

Location

The hotel was very clean

There is not anything I can say bad.

The room was clean and cozy! The staff was very nice and efficient KATIE at-the front desk was excellent! Enjoyed my stay 100% hopefully the sauna is open next time 😊

The sauna could have been opened but overall, it was a great stay!

it was dirty.

Pillows were to soft. Bathroom toilet not clean. Empty bottle of conditioner in the shower.

Wasn't sure what to expect, but didn't expect the location to be in an industrial park with absolutely nothing, IE shops restaurants etc within easy walking distance.

Front desk staff could have been more helpful. I attended for a convention, and this was one of the main hotels listed to stay in. There was a shuttle service from the hotel to the convention centre, but on Saturday and Sunday when the convention started at 10am, the first shuttle bus wasn't until noon. Meaning unless you had your own transport, you had to get a taxi to the centre.