Clean, fun staff.

Missed the driveway and parked in hotel underground parking- had to bring cart down to garage to empty car due to broken glass and car break ins. Hotel does not assume liability for car break ins.

Liked the location, walking distance to transit, restaurants

No place to sit in room; couldn't control thermostat

Close to activities, friendly staff and a great restaurant on site.

Love how modern the hotel looks and loved the convience of the restaurant IN the hotel. Which the food was exceptional. The only complaint is that we didn't have coffee pods in our room it was almost like the maids just forgot to re stock the coffee bar. Other than that it was perfect

Lack of attention to details

Great location and really great amenities.

Some of the homeless shouting outside in the middle of the night woke us up. Not sure what can be done? Also, there seemed no way to cool the room down to sleep a little cooler. The room was too warm.

The coffee made at the restaurant was exceptional

That parking is minimal and low clearance if you have a tall vehicle. The noise was atrocious, we went to bed around 11:30 or a little later. People were coming in at all hours being rambunctious, slamming their room doors and hollering in the hall after coming out of the elevator. The noise outside from people was just as bad. There is no USB outlet adapters, so if you forget yours, be prepared for a dead phone. I could go on... But these were the main points. Will not return. Very loud and not restful for the price.

This is our second stay and we like the quirky things this chain has done to make your stay comfortable.

The gym could use a bit more equipment.

The hote is very clean and modern! The staff was great and very responsive. The hotel restaurant had delicious food and cocktails.

The location is a little sketchy. There were random people walking around in the parking lot.

An awesome hotel, especially for dog owners. The staff is friendly, the rooms are spacious and clean, the beds are comfy and the bar downstairs is really good. What more could you want?

Comfortable bed and bedding. The front desk employees were very friendly. Convenient location if you are attending any shows.

The floors were freezing cold. Even with the heat up to 70 the floors never warmed up. The Max line runs right next to the hotel, so you’ll hear that every time it goes by. The bar staff was super rude and acted like they were annoyed you were there.

The location worked great. My hubby and I went to a concert at Moda Center so it was very close!

The only thing was that it smelled like weed on the entire 4th floor, but it really wasn’t an issue.

It was convenient to the St. Vincent Hospital

We arrived in one car, but it appears we were charged to park two. Room 326 was extremely noisy from the upstairs guests. The shower was only partially enclosed and there is no heat in the bathroom, making it a very cold experience

like the location, decor, room. also the free beverage was nice.

the king bed fell a little uneven (comparing sides)

location, decor, restaurant , accessibility to shops and eating places