Refurbished and clean. They’re making changes and doing a fine job

The elevator looked destroyed. Chipped paint and garbage everywhere

Good water pressure.

Freezing! First room toilet didn't flush, phone unplugged, 50 degrees! Second room, also freezing, but everything worked. Parking lot not plowed during storm, delay getting out.

Location and cleanness of our room

The pool area was a bit dirty and the hot tub was broken which was not made aware of so we were disappointed for what we paid

Spacious, comfortable, clean, quiet room. Very nice indoor pool.

Ongoing hotel remodeling. Difficult access due to Interstate construction.

Location is very convenient to downtown Madison. Staff is very friendly. Big room and newly renovated bathroom.

The hotel is under renovation project at the time. It should be look much better when the project is done.

The breakfast was great, room was clean, air conditioning was good. We were just traveling through on the way to Cincinnati, so the location was great--right off the interstate--slept good, had a great breakfast and were down the road early in the morning again. Will have to remember this spot and have a little more time next time to enjoy the pool.

Would have given high marks all across the board except for these items--the lamp on the table (between the beds) was missing the turn knob, so couldn't turn it on. The fridge did not have a freezer compartment and wanted to be able to freeze some water for ice. Curtain seemed to be hanging a little off-so got some light from the parking lot while trying to sleep, but not too bad.

The pillows. Finally a place that has decent pillows.

The mattress was so uncomfortable that I checked out at 3am because sleeping on it was impossible.

Some nice features like the new table tops and mirror

Online said it had a pullout sofa to fit 5 people total. Got there and no pullout bed to fit the 5th person in our family. It's in the middle of a remodel which I'm understanding of.