Hotel des Arts

Location, room was spacious, locks on all the doors

Needed to download a separate app for the key, which I liked the key was digital but would have liked to known about the app before getting there

The individuality of each room, the ease to enter and access the building, the amazing customer service and prompt responses we received on any questions that we had. And the location was incredible.

Don’t have much to say about that! It was such a great experience. We would definitely come again.

Clean and good location

Restroom is not in room

I liked the price and the art style of the hotel. Liked the seating area behind the lobby since there were only beds in the room to sit on. Coffee tea and cocoa station were nice.

The staff was not super friendly or approachable. Like a group of guy friends who got a hotel. We requested to check in early a month in advance- which they couldn’t accommodate- but he said they would text at 3pm with check in instructions and that someone would be there when we arrived back. Dropped our baggage in a closet with a code lock. We came back to the hotel at almost 4pm and had to call someone because they didn’t ever communicate or send a text. Then the guy just gave the door code on the phone without any confirmation of who we were. Which made me a little nervous about my belongings in that closet actually being secure. Also ice buckets but no ice machine but advised to “go to the bar” to ask and they would expect a tip was interesting.