privacy

parking

Gave us what we ask like extra pillows or towels

Did not give us discount as a genius level already Was noisy outside Dirty outside. Messy Microwave does not work

The bed was comfortable. The shower was a good size. It was in a quiet location.

The floors were dirty. We had to ask for clean towels. There was no breakfast and it was advertised that there was a breakfast.

Breakfast was advertised but was not offered.

Towels were torn and either stained or dirty. Did not smell fresh.

Close to pier and there are places to eat close by.

Horrible area, homeless people around you. You do not go outside at night.

I did have breakfast didn't know they serve breakfast

Everything was fine, they had a smoking room with 2 beds a bathroom I was set.

Quite

The towels with stains

I liked that the staff was friendly and helpful with my concerns.

What I didn’t like is that I booked a non smoking room , and when I arrived I was told I booked a smoking room. The Staff ended up giving me my non smoking room but it in fact still smelled like people before have smoked in there . The beds were also very dirty and had pee stains . I told the staff that I didn’t feel comfortable because the bed was dirty and it smelled like cigarettes in the room. He offered me a different room and I decided to look at it and it was pretty much the same if the not worse . The beds were dirty and had stains . The rooms smelled like cigarettes and me and my wife did not feel comfortable so she wanted to leave . We asked for a refund and we were told we would get one .

Easy fast check in and friendly welcoming staff

The price was decent and staff were very nice. It was located near restaurants and hotel was near the freeway.

The towels were to little.