Nice redwood trees outside.

Elevator safety certificate had expired in November 2022. My stay was in May 2023. There was a printed out piece of paper stuck next to the elevator button that said "please be gentle with the elevator button" and the button was hanging off the wall. The pool and hot tub was dirty. After trying the breakfast on the first day I did not go back on the second day. My room had water damage to the ceiling which was badly painted over and the bathroom had unfinished paint / wall repair. The shower curtain did not reach all the way into the tub so it was impossible to take a shower without flooding the bathroom floor. The room smelled of Cigarette smoke. The ice machine in the hallway was so loud that it woke me up. The remote for the TV did not work.

convenient location, right off the freeway. great breakfast

Clean sheets

Some minor cigarette burn stains

Good location, good breakfast, good maids and food staff.

The building maintenance is terrible, many things don’t work or are broken. The front desk staff is rude.

There was very little to like about this facility. From random bits of trash around the entrance, with smokers congregating near the entrance, dirty hallways, nonfunctioning vending machines, and even no parking near office entrance for checking in. (Designated spaces were full, even though no-one was checking in when I arrived).

Better care of facility - in terms of entry cleanup, control on non-smoking areas and check-in parking to start. The pool and jacuzzi were not working and clerk said that had been the case - this was one reason I chose this location to be able to use the jacuzzi and pool. This should have been posted online. Room HVAC system was horrible my first night was sleepless as it took until 3am to cool the room even though it was 40 degrees outside. Pillows were horrible too. so very uncomfortable. Finally, the towel shelf is positioned opposite the toilet so as a 6'2" person I had to be careful using the toilet - ridiculous.

the breakfast was very good!

our neighbors were loud and up all night and the walls are thin

Location Breakfast Maid Service Excellent

The room it had a order upon entering noisy view back parking lot not enough blankets ( only 1 ) very cold . Husband and I don’t like sleeping with heater on .

The full breakfast came in handy. Not having to stop for and spend money on breakfast makes a big difference! I also liked the TV. There were so many channels & selections, it was easy to find something to put on and relax.

The breakfast was very good, the room was clean and the location was perfect.

The spa and hot tub are out of service and that would have been a major part of my evening.

I stayed here for the first time in room 232. Just to rest for the night before I had to work the next morning. The 3rd floor occupant I'm guessing 332, was loud and walking around in circles all night, up and off the beds, moving around belongings and being disruptive. I am very disappointed in my first stay here, which I had no sleep from being disturbed repeatedly. I talked with Brenda at the desk the next morning, she understood the problem with loud guests. I would like a partial refund because I know drugs are in the building premises and have been for a long time. Please respect my reason and grant me a discounted price for what I had to pay for being sleep deprived. Much respect for the company, excepting some guests. Sincerely, Paul

clean

arrived 15 minutes prior to 3 (had been told over the phone I could check in 15-20 minutes early). Upon my arrival at 2:40pm, the front desk lady said I had to wait until 3pm for check in, there was 2 other couples there already. she literally had everyone wait until 3pm. the lady was very rude and I still can not believe that they made everyone wait. they could have charged us a fee if they wanted too but no? instead they had us wait.

The exterior and entry and location are fine. Good breakfast.

Unfortunately, the interior, the elevator is broken if you have a room on upper floors you have to walk the stairs. the rooms are old and carpeting in dire needs of replacement. my bath towel was dingy with stains. it had been washed but the stains prior didn’t wash out. we were on bottom floor. the floor above had loud people that walked the loud creaking floor. light streamed in through the doorway, needs a strip bottom of door. emergency exits locked. only way in or out is through main entrance.

I liked that it was on the upper floor. The beds were quite comfortable. The air conditioner worked well.

I was prompter to "upgrade my room" for a mere $5.61. It was implied that I would have a sitting room, apart from the bedroom. What I ended up with was the bedroom and an extremely large bathroom, designed for the handicapped. I'm not handicapped. The shower had no door, and the towel bar was a good 15 feet from the shower, I had no choice but to get water all over the bathroom floor. When the floor was wet, it was as slippery as being on ice. I'm 71 YO and, had I fallen, I would have ended up needing a handicapped bathroom.

Excellent room and breakfast